I have been having speed test issues for the last few days and tonight raised a speed fault with PN. PN checked my profile and advises that there appeared to be mis matches. I ran another bt speedtest and was told by the checker that I have other services on my line. Nothing new has been added to my line or removed. The test for the further service report mentioned assured rate what is assured test rate and could this be responsible for killing my bb speed.
0 Kbps 0 Kbps Max Achievable Speed Download speed achieved during the test was - 4.77 Mbps For your connection, the acceptable range of speeds is 0 Kbps-0 Kbps . Additional Information: Assured Rate IP profile on your line is - 0 Kbps
We were unable to identify any performance problem with your service at this time.
I think the "other services" associated with assured rate is probably BT Vision capability which the line supports but we don't have. I think this "appeared" when BT updated the speed tester a few weeks ago. I've not noticed any effect from apparently having this capability on my line.