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webstats missing

Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

webstats missing

Webstats seem to be a victim of this morning's maintenance.
Please can someone from PN run the script. A service status message with an ETA would be nice.
6 REPLIES 6
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: webstats missing

Hi Tony,
Were you aware that Bob had posted a service status message about this at 9:05am today?
We're anticipating webstats to be restored later this afternoon.
Tony_W
Grafter
Posts: 745
Registered: ‎11-08-2007

Re: webstats missing

Where did he post it?
The main 'service status' page has a last message showing as 14/11/2007 @ 17:16  - Dropped ADSL Connections(47862) - RESOLVED
The 'Other' page shows a last post on 08/11/2007 @ 08:46
The 'Webspace and FTP' section has a last post on 24/10/2007 @ 15:23 - Advanced Webstats for the 22nd October.
So no, I am not aware that he posted a service status message.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: webstats missing

Hmm it doesn't appear to have propagated correctly to the portal pages, in the meantime you can find the service status posts here:-
http://usertools.plus.net/status/archive/
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: webstats missing

Yep, I'm trying to find out why it's not appearing on the portal.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: webstats missing

It's now appeared, just takes a while to propagate to the portal pages.
http://portal.plus.net/supportpages.html?a=2
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: webstats missing

This is due to the service status tool not the portal in particular, there are plans afoot and work going on to improve this so hopefully this will improve the times in the future.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.