upstream uncapped
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upstream uncapped
10-01-2014 9:57 AM
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Cheers Bob
Re: upstream uncapped
10-01-2014 10:05 AM
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Re: upstream uncapped
10-01-2014 10:08 AM
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Re: upstream uncapped
10-01-2014 11:23 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: upstream uncapped
15-01-2014 10:34 AM
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Re: upstream uncapped
15-01-2014 10:39 AM
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Quote from: jelv Pity Plusnet have taken two years and counting to make the change to provision users with the upload uncapped. If they had done that the difficulty placing the uncap orders wouldn't be an issue!
Next you'll be expecting them to provision people on the correct FTTC product when it's ordered!
Re: upstream uncapped
15-01-2014 10:43 AM
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Bit of an issue here, your line is 20CN so we can't uncap. The only way to increase your upload is by adding Max Premium to your line, this costs £7.83 per month. If you want to have this go to trials.plus.net and follow the option for it there.
@avatastic
It's very rare that we see any issues with that, unless I'm missing something?
Re: upstream uncapped
15-01-2014 10:49 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: upstream uncapped
15-01-2014 11:15 AM
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Re: upstream uncapped
15-01-2014 11:16 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: upstream uncapped
15-01-2014 11:17 AM
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Re: upstream uncapped
26-01-2016 2:11 PM
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last week my phone & broadband went off only for a short time
when i checked my router it now shows as connected to adsl+
my upload has gone up to 1.1mbps & a BTW performance test shows i could get upto 21 mbps down
my plusnet account also shows i can get higher speeds ?
could somone have a look for me please
Cheers Bob
Re: upstream uncapped
26-01-2016 10:07 PM
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It looks as though your Local Exchange has been upgraded to use some of the newer equipment which enabled you to get faster speeds (known as 21CN). I've made a few changes to the speed profile set on your account, these should kick in on your end at some point over the next 24 hours, so you should see an improvement shortly
Re: upstream uncapped
26-01-2016 10:14 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: upstream uncapped
27-01-2016 3:38 AM
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