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upstream speed capped

daveshieldsphot
Newbie
Posts: 2
Registered: 20-02-2013

upstream speed capped

Hi,
Just joined and so far very pleased. Looking at my router stats is seems the upstream speed is capped at 448.
Any chance of removing this please ?
username = daveshieldsphoto
Cheers,Dave
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: upstream speed capped

Hi Dave,
Yep that's not a problem. I'll get that sorted out for you now. The order should complete at some point tomorrow Smiley
P.S - Welcome to Plusnet and the Forums!
Chris Pettitt
Cloud Environments Engineer
daveshieldsphot
Newbie
Posts: 2
Registered: 20-02-2013

Re: upstream speed capped

Cheers - Sorry I got the user name wrong. it should be DAVESHIELDSPHOTO
Plusnet Help Team
Plusnet Help Team
Posts: 13,401
Thanks: 243
Fixes: 68
Registered: 27-04-2007

Re: upstream speed capped

Hi there,
No problem, I can see Chris found the right account anyway Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team