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upload speeds

eleyzaamina
Newbie
Posts: 2
Registered: 11-07-2013

upload speeds

Has anyone else had this issue or is it just me. Download speeds are pretty good getting between 10 to 14 mb but upload speed is horrendous.
BEST RESULT
d/l 15.43 Mb/sShare
up/l 0.38 Mb/sShare
server Ealing
CONNECTION GRADE ?
National GradeD- (23%)
Global GradeD+ (37%)
this was 6 days ago and now the result is
7/11/2013 1:58 AM GMT
11.45 Mb/s 0.35 Mb/s 66 ms London < 50 mi
is that good or poor
5 REPLIES
Community Veteran
Posts: 4,783
Thanks: 106
Fixes: 20
Registered: 14-07-2009

Re: upload speeds

What speed is your router actually syncing at?
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: upload speeds

Those upload speeds are fairly typical of a capped upload (just below 0.45Mb/s sync), if this is the case then Plusnet can uncap for you.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: upload speeds

Hi eleyzaamina,
w23 is exactly right - I'll get the uncap order placed for you, should get you around 1Mb on the upload instead. It'll complete tomorrow, hope it sorts things out for you.
eleyzaamina
Newbie
Posts: 2
Registered: 11-07-2013

Re: upload speeds

Thanks all.
(ReedRichards) What speed is your router actually syncing at?
sorry how do I check that.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: upload speeds

If you're using the technicolor router we send out, just log in to it at http://192.168.1.254 - username is admin and the password is the router's serial number on the sticker on the bottom (starting with the letters CP). Once you're logged in click on the broadband section on the left and it should give you the stats in the main page.