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upload speed

adz1478
Newbie
Posts: 3
Registered: 05-04-2014

upload speed

hope you can help, I have a pretty good download speed of 8mb or so, but my upload speed ranges between 173kb to 310kb and this seems to affect my gaming massively, always lagging etc. I am at the rhos on sea exchange in north wales and its showing as a 21cn which from reading previous posts means that my upload speed can be uncapped?
thanks, its ruining my kill/death ration on COD !! Wink
5 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: upload speed

Can you post your router stats (this explains http://community.plus.net/forum/index.php/topic,96155.0.html ) as then we may be able to decide if you are on 21CN or 20CN at present
This is an example of what we need
DSL Type: ITU-T G.992.3
Bandwidth (Up/Down) [kbps/kbps]: 888 / 3.854
Data Transferred (Sent/Received) [MB/GB]: 667,27 / 1,84
Output Power (Up/Down) [dBm]: 12,6 / 0,0
Line Attenuation (Up/Down) [dB]: 26,4 / 49,5
SN Margin (Up/Down) [dB]: 8,7 / 2,9
adz1478
Newbie
Posts: 3
Registered: 05-04-2014

Re: upload speed

Internet  
Connection Information
Technicolor TG582n
Uptime: 0 days, 18:23:48
DSL Connection  
Link Information
Uptime: 0 days, 18:28:18
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 445 / 8.999
Data Transferred (Sent/Received) [MB/GB]: 338,62 / 1,57
Results Image not loaded
1. Best Effort Test:  -provides background information.
Download  Speed
7.29 Mbps
0 Mbps 7.15 Mbps
Max Achievable Speed
Download speed achieved during the test was - 7.29 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 7.94 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
0.32 Mbps
0 Mbps 0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.32Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.

jim:green non relevant and personal information removed mod:end

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: upload speed

You are on 21CN and you can have the upload uncapped at no charge
It should be picked up on here on Monday but I recommend raising a ticket to get it uncapped here https://www.plus.net/wizard/?p=wizard&page=22883&wizard_id=38
adz1478
Newbie
Posts: 3
Registered: 05-04-2014

Re: upload speed

thanks !
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: upload speed

I've just got that order placed for you - I've also responded to your ticket regarding this.
Chris Pettitt
Cloud Environments Engineer