upload speed showing as 0 any help appreciated
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- upload speed showing as 0 any help appreciated
upload speed showing as 0 any help appreciated
13-04-2016 9:29 PM
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hi all new on here as never had a need before any help greatly appreciated
I raised a ticket on monday @ 19.30 s pages were loading so slow
speed test shows download 1.2 compared to my usual 4-5
upload speed either doesnt get a result or shows 0.1
since monday I have heard nowt from support team, does anyone know howlong this usually takes
Re: upload speed showing as 0 any help appreciated
14-04-2016 11:42 AM
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I've just tested your line and it's not showing any issues.
Product Info: BT IPStream Max 448
BRAS Profile: adsl4500
Profile Info: 12dB/Interleaved
Upstream DSL Link Information | Downstream DSL Link Information | |
Loop Loss: | 26 | 46 |
SNR Margin: | 21 | 13 |
Errored Seconds: | 0 | 1 |
HEC Errors: | 0 | 0 |
Cell Count: | 145493010 | 1628888123 |
Speed: | 448 | 5440 |
Maximum Stable Rate (KBPS): | 5120 | Fault Threshold Rate (KBPS): | 4096 |
Mean Time Between Retrains (Seconds): | 86400 | Mean Time Between Errors Upstream (Seconds): | 17280 |
Indicative Line Quality: | G | Mean Time Between Errors Downstream (Seconds): | 1329 |
Could you run the BT Speedtest here: http://speedtest.btwholesale.com/ - doing the second test too once the first completes.
Re: upload speed showing as 0 any help appreciated
14-04-2016 7:31 PM
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BT Wholesale Broadband Performance Test
these are results
Download speed 4.44 mbps
upload speed 0.00 mbps
ping 114.67
Download speedachieved during the test was - 4.63 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :5.44 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 4.5 Mbps
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