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upload speed cap

bobbyjo51
Newbie
Posts: 1
Registered: 01-02-2014

upload speed cap

My upload speed is maxing out around 0.35Mbs. Is it possible to remove the cap as I am unable to even set up my itunes match service.
Thanks
2 REPLIES
BigDawg
Newbie
Posts: 8
Registered: 17-01-2014

Re: upload speed cap

Same here. I raised a support tick ,,, 2 in fact requesting an uncap. And 35 hours later still not answer despite it being inferred its a 16hr turn around.
Phil.
Community Veteran
Posts: 6,364
Thanks: 490
Fixes: 45
Registered: 30-07-2007

Re: upload speed cap

Those tickets probably need handling by the provisioning team who don't work weekends. If they're not picked up early Monday I'm sure one of the Digital Care Team who monitor these forums will action it.