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upgrading to 8MB

Community Veteran
Posts: 8,583
Thanks: 954
Fixes: 9
Registered: ‎02-08-2007

upgrading to 8MB

I note it is possible to request an upgrade to 8Mb but doing this could lead to a number of potential problems. My questions are, 1. If you request the upgrade and end up with problems that cannot be resolved can you request to return to the previous set up or is this a one way decision. 2. I would like to hear from anyone who has upgraded to 8Mb and regretted that decision, including the reasons.
Many thanks
3 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: upgrading to 8MB

Hi there,
You've actually already been upgraded.  However, you are a very long way from the exchange.  Your downstream line attenuation is 63.5dB, which I believe is the highest reportable, so you really wouldn't notice much difference between the Max product and a fixed 500Kbps product.
You're currently being profiled at BTs end at 750Kbps.  I've updated your profile at our end to reflect this.  You might notice a slight speed increase following a reboot.
Sorry I can't help further!
Community Veteran
Posts: 8,583
Thanks: 954
Fixes: 9
Registered: ‎02-08-2007

Re: upgrading to 8MB

Thanks,
I have noticed a slight increase in speed but I am puzzled by your comment that I am a long way from the exchange.
My nearest exchange is Broughton(Preston) which is 2 Kilometers away so I would not consider that very far away.
Community Veteran
Posts: 1,100
Registered: ‎05-04-2007

Re: upgrading to 8MB

Unfortunately it is the length of the cables between then exchange and your premises rather than the physical road / as the crow flies distance.
For work I have maps of showing all (in theory) BT cabling for the local area and some of the line routes defy logic (well to me anyway).