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upgrade from broadband via landline to fibre

stevewelling
Grafter
Posts: 108
Registered: ‎22-08-2007

upgrade from broadband via landline to fibre

How do I upgrade? Doesn't give me any fibre package options on website - do I need to phone or put in a ticket?
5 REPLIES 5
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: upgrade from broadband via landline to fibre

Unfortunately that's because Fibre isn't available until early December, take a look here and pop your details in http://www.dslchecker.bt.com
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
stevewelling
Grafter
Posts: 108
Registered: ‎22-08-2007

Re: upgrade from broadband via landline to fibre

Any update to this?
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: upgrade from broadband via landline to fibre

If you don't see something like this from the link above then it's not available to order from PN.
Quote

FTTC Range A (Clean) 80 78.1 20 20 -- Available
FTTC Range B (Impacted) 80 67.2 20 19 -- Available
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stevewelling
Grafter
Posts: 108
Registered: ‎22-08-2007

Re: upgrade from broadband via landline to fibre

Ok, thanks. Looks like I have to wait till 8th Jan.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: upgrade from broadband via landline to fibre

Yep, that's the date it's showing at the moment.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.