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unsatisfied what are my options ?
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unsatisfied what are my options ?
06-03-2013 3:21 PM
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Hi .
having recently switched to fibre i have found that its not really what i need or i,m not really getting what i expected ... is there a cooling off period ? if so how long from the installation date ? ...if i have gone past that what are my options .
thanks
having recently switched to fibre i have found that its not really what i need or i,m not really getting what i expected ... is there a cooling off period ? if so how long from the installation date ? ...if i have gone past that what are my options .
thanks
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Re: unsatisfied what are my options ?
06-03-2013 4:33 PM
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Sorry to hear you're looking to leave, as it's at an early stage in a fibre contract could mean a high cancellation fee for the remaining months.
Mind if I ask what's made you want to leave?
Adam
Mind if I ask what's made you want to leave?
Adam
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Re: unsatisfied what are my options ?
06-03-2013 5:17 PM
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Hi adam
thanks for the quick reply ... the main reason is that i,m moving house with in the next 6 weeks , the area i,m moving to line speed is less than half that i have here, there are also more options at my new place for a package that add to the on going latency problems ... i only really upgraded to fibre for gaming and to be honest its doesnt seem that much better than it was when i was on non fibre ... the ping etc is almost identical .
also if i use the house move service i believe theres another £60 charge ... so am considering cutting my losses
waynem
thanks for the quick reply ... the main reason is that i,m moving house with in the next 6 weeks , the area i,m moving to line speed is less than half that i have here, there are also more options at my new place for a package that add to the on going latency problems ... i only really upgraded to fibre for gaming and to be honest its doesnt seem that much better than it was when i was on non fibre ... the ping etc is almost identical .
also if i use the house move service i believe theres another £60 charge ... so am considering cutting my losses
waynem
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Re: unsatisfied what are my options ?
06-03-2013 5:34 PM
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Re: unsatisfied what are my options ?
06-03-2013 6:01 PM
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Hi adam
bad punctuation by me
more options at my new place for a package . that added to the on going latency problems
bad punctuation by me
more options at my new place for a package . that added to the on going latency problems
Message 5 of 5
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