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unable to get to paypal.co.uk
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unable to get to paypal.co.uk
29-11-2007 4:08 PM
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Hi,
I cannot reach paypal.co.uk and ebay is really slow... I was on gateway ptn-ag1 and rebooted my router, now im on pte-ag1 but still no joy.
I have two lines into my house and the other has bt broadband, if i switch to that on the same computer, it is fine...
anyone else having difficulties
thanks
I cannot reach paypal.co.uk and ebay is really slow... I was on gateway ptn-ag1 and rebooted my router, now im on pte-ag1 but still no joy.
I have two lines into my house and the other has bt broadband, if i switch to that on the same computer, it is fine...
anyone else having difficulties
thanks
Message 1 of 6
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5 REPLIES 5
Re: unable to get to paypal.co.uk
29-11-2007 4:27 PM
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I can't get to PayPal from thn-ag1 either -
Request times out in a browser, although Ebay seems OK for me.
I can get to PayPal from the internal network -
The above traceroute is going via our other transit provider (Tiscali). I'm wondering whether or not we have a routing problem with Telia?
C:\Users\Bobby>tracert paypal.co.uk
Tracing route to paypal.co.uk [66.211.168.82]
over a maximum of 30 hops:
1 10 ms 9 ms 9 ms bt.voyager.2091 [192.168.1.1]
2 35 ms 24 ms 25 ms lo0.plusnet.thn-ag1.plus.net [195.166.128.101]
3 52 ms 28 ms 24 ms vl703.thn-gw1.plus.net [84.92.4.241]
4 31 ms 24 ms 24 ms ldn-b4-link.telia.net [213.248.84.201]
5 23 ms 24 ms 24 ms ldn-bb1-link.telia.net [80.91.249.77]
6 95 ms 94 ms 89 ms nyk-bb2-pos7-0-0.telia.net [213.248.65.210]
7 90 ms 100 ms 109 ms nyk-b1-link.telia.net [213.248.83.226]
8 93 ms 104 ms 94 ms sprint-119853-nyk-b1.telia.net [213.248.83.154]
9 94 ms 95 ms 94 ms sl-bb22-nyc-14-0.sprintlink.net [144.232.7.102]
10 91 ms 94 ms 95 ms sl-crs1-nyc-0-8-0-0.sprintlink.net [144.232.7.10
7]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
Request times out in a browser, although Ebay seems OK for me.
I can get to PayPal from the internal network -
C:\Documents and Settings\bpullen>tracert paypal.co.uk
Tracing route to paypal.co.uk [66.211.168.82]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 126.structure.internal.plus.net [84.93.217.126]
2 1 ms <1 ms <1 ms fa0-5-149.fhw-cr01.plus.net [212.159.3.92]
3 6 ms 6 ms 7 ms at0-3-0.pte-gw1.plus.net [212.159.1.90]
4 7 ms 6 ms 7 ms te2-2.pcl-gw01.plus.net [212.159.0.185]
5 8 ms 6 ms 8 ms 10ge-7-1-0.lon22.ip.tiscali.net [213.200.79.233]
6 75 ms 75 ms 75 ms xe-0-1-0.nyc33.ip.tiscali.net [89.149.186.209]
7 75 ms 75 ms 75 ms Te-3-4.car3.NewYork1.Level3.net [4.68.110.77]
8 84 ms 75 ms 86 ms vlan69.csw1.NewYork1.Level3.net [4.68.16.62]
^C
C:\Documents and Settings\bpullen>tracert paypal.co.uk
Tracing route to paypal.co.uk [66.211.168.114]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 126.structure.internal.plus.net [84.93.217.126]
2 <1 ms <1 ms <1 ms fa0-5-6.fhw-cr01.plus.net [84.93.207.253]
3 181 ms 207 ms 208 ms at0-3-0.pte-gw1.plus.net [212.159.1.90]
4 6 ms 6 ms 6 ms te2-2.pcl-gw01.plus.net [212.159.0.185]
5 8 ms 6 ms 6 ms 10ge-7-1-0.lon22.ip.tiscali.net [213.200.79.233]
6 75 ms 75 ms 75 ms ge-3-2-0.nyc33.ip.tiscali.net [89.149.186.197]
7 242 ms 212 ms 211 ms Te-3-4.car3.NewYork1.Level3.net [4.68.110.77]
8 86 ms 75 ms 86 ms vlan69.csw1.NewYork1.Level3.net [4.68.16.62]
9 87 ms 90 ms 90 ms ae-64-64.ebr4.NewYork1.Level3.net [4.69.134.113]
10 101 ms 90 ms 89 ms ae-3.ebr4.Washington1.Level3.net [4.69.132.93]
11 88 ms 88 ms 89 ms ae-84-84.csw3.Washington1.Level3.net [4.69.134.1
86]
12 98 ms 90 ms 90 ms ae-81-81.ebr1.Washington1.Level3.net [4.69.134.1
37]
13 104 ms 107 ms 108 ms ae-2.ebr3.Atlanta2.Level3.net [4.69.132.85]
14 122 ms 125 ms 126 ms ae-7.ebr3.Dallas1.Level3.net [4.69.134.21]
15 128 ms 126 ms 125 ms ae-93-93.csw4.Dallas1.Level3.net [4.69.136.166]
16 129 ms 126 ms 125 ms ae-91-91.ebr1.Dallas1.Level3.net [4.69.136.133]
17 153 ms 153 ms 155 ms ae-8-8.car1.Phoenix1.Level3.net [4.69.133.29]
18 151 ms 151 ms 151 ms ge2-2-1000M.4iron.phx1.puregig.net [63.214.160.1
54]
19 * * * Request timed out.
20 * * * Request timed out.
The above traceroute is going via our other transit provider (Tiscali). I'm wondering whether or not we have a routing problem with Telia?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 2 of 6
(812 Views)
Re: unable to get to paypal.co.uk
29-11-2007 4:37 PM
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Bob,
my tracert is similiar
tracert www.paypal.co.uk
Tracing route to www.paypal.co.uk [66.211.168.82]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 22 ms 23 ms 22 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
3 22 ms 22 ms 21 ms ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
4 23 ms 21 ms 21 ms 80.239.193.141
5 20 ms 20 ms 21 ms ldn-bb1-pos1-1-0.telia.net [213.248.64.97]
6 93 ms 96 ms 97 ms nyk-bb1-pos0-2-0.telia.net [213.248.65.90]
7 93 ms 94 ms 92 ms nyk-b1-link.telia.net [213.248.82.14]
8 91 ms 92 ms 89 ms sprint-119853-nyk-b1.telia.net [213.248.83.154]
9 91 ms 92 ms 91 ms sl-crs1-nyc-0-4-0-0.sprintlink.net [144.232.7.11
1]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
I also can get to ebay but the response is pretty slow...
from my bt connection, this is the tracert
tracert www.paypal.co.uk
Tracing route to www.paypal.co.uk [66.211.168.114]
over a maximum of 30 hops:
1 4 ms 1 ms 1 ms 192.168.0.254
2 26 ms 22 ms 22 ms 217.47.90.186
3 23 ms 21 ms 21 ms 217.47.90.161
4 24 ms 23 ms 24 ms 217.41.177.1
5 25 ms 21 ms 22 ms 217.41.177.122
6 26 ms 22 ms 21 ms 217.41.177.42
7 24 ms 20 ms 20 ms 217.47.45.42
8 140 ms 22 ms 21 ms londonc-tunnel-e0.ukcore.bt.net [194.72.4.33]
9 25 ms 23 ms 23 ms core1-pos0-15-0-11.ealing.ukcore.bt.net [62.6.20
0.125]
10 23 ms 23 ms 22 ms 62.6.200.126
11 25 ms 22 ms 21 ms t2c2-ge14-0-0.uk-eal.eu.bt.net [166.49.168.57]
12 97 ms 98 ms 98 ms t2c2-p5-0-0.us-ash.eu.bt.net [166.49.164.70]
13 99 ms 98 ms 98 ms dcp-brdr-02.inet.qwest.net [205.171.1.37]
14 99 ms 98 ms 98 ms dcx-core-02.inet.qwest.net [205.171.251.37]
15 * * * Request timed out.
16 154 ms 206 ms 204 ms dvr-edge-03.inet.qwest.net [205.171.10.78]
17 230 ms 204 ms 204 ms 65.121.56.22
thanks
my tracert is similiar
tracert www.paypal.co.uk
Tracing route to www.paypal.co.uk [66.211.168.82]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 22 ms 23 ms 22 ms lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
3 22 ms 22 ms 21 ms ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
4 23 ms 21 ms 21 ms 80.239.193.141
5 20 ms 20 ms 21 ms ldn-bb1-pos1-1-0.telia.net [213.248.64.97]
6 93 ms 96 ms 97 ms nyk-bb1-pos0-2-0.telia.net [213.248.65.90]
7 93 ms 94 ms 92 ms nyk-b1-link.telia.net [213.248.82.14]
8 91 ms 92 ms 89 ms sprint-119853-nyk-b1.telia.net [213.248.83.154]
9 91 ms 92 ms 91 ms sl-crs1-nyc-0-4-0-0.sprintlink.net [144.232.7.11
1]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
I also can get to ebay but the response is pretty slow...
from my bt connection, this is the tracert
tracert www.paypal.co.uk
Tracing route to www.paypal.co.uk [66.211.168.114]
over a maximum of 30 hops:
1 4 ms 1 ms 1 ms 192.168.0.254
2 26 ms 22 ms 22 ms 217.47.90.186
3 23 ms 21 ms 21 ms 217.47.90.161
4 24 ms 23 ms 24 ms 217.41.177.1
5 25 ms 21 ms 22 ms 217.41.177.122
6 26 ms 22 ms 21 ms 217.41.177.42
7 24 ms 20 ms 20 ms 217.47.45.42
8 140 ms 22 ms 21 ms londonc-tunnel-e0.ukcore.bt.net [194.72.4.33]
9 25 ms 23 ms 23 ms core1-pos0-15-0-11.ealing.ukcore.bt.net [62.6.20
0.125]
10 23 ms 23 ms 22 ms 62.6.200.126
11 25 ms 22 ms 21 ms t2c2-ge14-0-0.uk-eal.eu.bt.net [166.49.168.57]
12 97 ms 98 ms 98 ms t2c2-p5-0-0.us-ash.eu.bt.net [166.49.164.70]
13 99 ms 98 ms 98 ms dcp-brdr-02.inet.qwest.net [205.171.1.37]
14 99 ms 98 ms 98 ms dcx-core-02.inet.qwest.net [205.171.251.37]
15 * * * Request timed out.
16 154 ms 206 ms 204 ms dvr-edge-03.inet.qwest.net [205.171.10.78]
17 230 ms 204 ms 204 ms 65.121.56.22
thanks
Message 3 of 6
(812 Views)
Re: unable to get to paypal.co.uk
29-11-2007 4:41 PM
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Seems OK for me now
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 4 of 6
(812 Views)
Re: unable to get to paypal.co.uk
29-11-2007 4:44 PM
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Quote from: Bob Seems OK for me now
Yep, working for me now.... whatever the issue was seems to have been resolved. thanks for the quick pick up though Bob.
kind regards
Message 5 of 6
(812 Views)
Re: unable to get to paypal.co.uk
29-11-2007 5:43 PM
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I had some really s l o w loading pages at paypal earlier this afternoon too.
Message 6 of 6
(812 Views)
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