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transfer to 21c network

hooverman
Rising Star
Posts: 59
Thanks: 3
Fixes: 1
Registered: 21-12-2012

transfer to 21c network

I have checked my view my questions and found a message from plusnet dated the 5th jan ,That the broadband  service on this account is now being transferred to the 21c network ,the transfer will complete by midnight on the 19/1/2013
                what does this mean ref my broadband speed ,continuity of broadband etc ,am I going to notice any difference
8 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: transfer to 21c network

That rather depends on the speeds you are getting now.
If you can post your router stats - noise margin, speed and attenuation we will be able to give a good idea.
In principle speeds won't get worse and they could get considerably better
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: transfer to 21c network

FYI I can see prior to this change you would have been connecting at around 4mb, it should now be around 6mb.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
hooverman
Rising Star
Posts: 59
Thanks: 3
Fixes: 1
Registered: 21-12-2012

Re: transfer to 21c network

sorry oldjim I did not get back straight away but I had to go out  ,But it looks like Adam walker from plusnet has answered my question, a 50% increase in download speed would be nice ,and now unlimited at what looks like a cheaper price,  Its fantastic the back up Ive gotten from both the forum and plusnet ticket system having put up with AOL for many years .So thanks oldjim and Adam
hooverman
Rising Star
Posts: 59
Thanks: 3
Fixes: 1
Registered: 21-12-2012

Re: transfer to 21c network

I just checked my router stats with the help of information from plusnets online information are as follows
   
              dsl connection uptime  13days  5.22.33
                bandwith    up/down    443/6.147
                data transfered              442.18/1.99
                dsl type                          itu- t g.992.3
      the dsl type  indicates that  Im on adsl2    does the above question mean that my service will transfer to adsl2+  under the 21c network
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: transfer to 21c network

It does indeed, our systems have you down as being in ADSL2+ so that's definitely right.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 26,687
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Registered: 10-04-2007

Re: transfer to 21c network

g.992.3 means you are already on 21CN.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
hooverman
Rising Star
Posts: 59
Thanks: 3
Fixes: 1
Registered: 21-12-2012

Re: transfer to 21c network

thanks all for your help
Community Veteran
Posts: 26,687
Thanks: 910
Fixes: 10
Registered: 10-04-2007

Re: transfer to 21c network

What router do you have - with your sync speed I'd have expected you to be on ADSL2+
Could you post your full router stats including sync speed, attenuation and noise margin please.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)