too slow to use
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: too slow to use
Re: too slow to use
11-08-2025 4:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We have been long time people and managed with the line Strangley after a while not used it is reduced aaaaaaaaaain have to try and makev bab fuss it works with not normal settings I Nthink
Re: too slow to use
11-08-2025 4:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@corringham wrote:
I don't think EE offer SOADSL - they certainly don't in my ADSL only area.
But there's no need yet. We don't know what will happen in the next 12 months. The OP has sufficient up and down bandwidth to support a VoIP service, providing it's connected to a router with voice QoS priority, such as those provided by BT/EE..
And I'm also not certain BT will commission a sub 2Mbps ADSL line (maybe not sub-USO?) <if there's a wireless alternative>
But if there's no mobile reception either?
You are quite right to hang on as you are. Once your email hosting is transferred to Greenby then that's one less thing for you to worry about.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: too slow to use
11-08-2025 4:14 PM - edited 11-08-2025 4:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have you registered with PN as "vulnerable"? If not, you should do so via your Member's page on PN. This ensures they take more care when the change over finally arrives.
Did you check the OR website as I suggested. The response to the post code checker will be one of the following.
1. We have no plans to build Full Fibre to this property yet
2. We’re planning to build in this area
3. We’ll be building in this area in the next year
4. We’re building in this area now
5. Available to order soon
6. Available to order now
Brian
Re: too slow to use
11-08-2025 4:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you all for your interest
Re: too slow to use
11-08-2025 4:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
where can I register as vulnerable as unable tom see where In can do so Thanks
Re: too slow to use
11-08-2025 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Additional Support under Manage Your Account - https://www.plus.net/my.html?action=additionalsupport
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: too slow to use
12-08-2025 11:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
thank you seems already there though not sure or of intentions for TA7 0JL area of burrowbridge in future
Re: too slow to use
12-08-2025 12:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Most of the addresses I checked in TA7 0JL show OR plan to build in the area. However I did find one where there are no plans a present.
If you send me a Private Message (click on "bmc") with your actual address I'll check for you.
Brian
Re: too slow to use
12-08-2025 2:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
thanks but no idea how to
Re: too slow to use
12-08-2025 3:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Click on "bmc" in the box to the left on my last reply. It should offer you the option to send a Private Message.
Brian
Re: too slow to use
on
12-08-2025
4:44 PM
- last edited on
12-08-2025
10:01 PM
by
Baldrick1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the PM.
On running the post code on the OR site there was only one address for <Redacted> which returned the result that OR are planning to build in your area. Probably means not in the next year but you never know.
"We're planning to build in this area
This means that while we're planning on building to your area in the future, our plans to build to this property aren't confirmed yet. But they could be soon as we're aiming to build Full Fibre to 25 million homes and businesses by December 2026 and we're not stopping there.
We intend to keep building after that too. That's further and faster than any other broadband network in the UK.
If you register your interest, we’ll keep you updated and let you know as soon as Full Fibre is available - so you can upgrade to the UK’s most reliable broadband technology."
Brian
Personal information removed.
Re: too slow to use
10-09-2025 11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unfortunate as it is and we are unable to upgrade my connection is still painfully slow I know from previous experience that despite your figures it can be a little better and has been
Re: too slow to use
10-09-2025 11:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Unfortunately this is still slow I have had speeds up to 2 in the distant pass something to do with settings
Re: too slow to use
10-09-2025 12:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I should like someone to try to help
Re: too slow to use
10-09-2025 12:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page