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technicolor tg582n need firmware upgrade

zakirhussain
Newbie
Posts: 1
Registered: 11-08-2013

technicolor tg582n need firmware upgrade

Can someone from Plus Net upgrade my technicolor tg582n  firmware to 10.2.2.B remotely please you can upgrade it now thanks
20 REPLIES
Wulfy
Grafter
Posts: 59
Registered: 01-08-2013

Re: technicolor tg582n need firmware upgrade

Agreed can i also request this as the update tool fails (and no web interface to do this?!) might help solve the glitchy wifi issues currently having
acuvic
Dabbler
Posts: 16
Registered: 06-03-2013

Re: technicolor tg582n need firmware upgrade

Did anyone remotely upgrade your firmware through this forum request?
I have a Linux computer and remote upgrade might be the only way for me
@Plusnet - please say what info you need to upgrade my firmware remotely?
Do I need to change any setting on my browser configuration page to give you access?
Do I need to backup in case the upgrade fails?
Do I need to disconnect my devices from network first?
Cheers
Community Veteran
Posts: 6,364
Thanks: 490
Fixes: 45
Registered: 30-07-2007

Re: technicolor tg582n need firmware upgrade

Quote
I have a Linux computer and remote upgrade might be the only way for me
It's possible (although not simple) to update the firmware via TFTP. There some info here http://beusergroup.co.uk/technotes/index.php/Modem_Firmware
acuvic
Dabbler
Posts: 16
Registered: 06-03-2013

Re: technicolor tg582n need firmware upgrade


MrW, thanks - I'll look into it
acuvic
Dabbler
Posts: 16
Registered: 06-03-2013

Re: technicolor tg582n need firmware upgrade


Woah! Way beyond my geekability (I'm newish to Linux)! Sad
Will borrow a friend's Windows box sometime or maybe Plusnet will respond?
Hello Plusnet, @_Adam_Walker_, @Chris, @Matt Taylor, any staff member, can I get a remote firmware upgrade please?
Community Veteran
Posts: 6,364
Thanks: 490
Fixes: 45
Registered: 30-07-2007

Re: technicolor tg582n need firmware upgrade

The PlusNet staff who monitor this forum only work 9-5 Mon-Fri I'm afraid. You're unlikely to get a response before Monday
acuvic
Dabbler
Posts: 16
Registered: 06-03-2013

Re: technicolor tg582n need firmware upgrade

Of course, Monday
Thanks again MrW Glad there are helpful ppl around like you
acuvic
Dabbler
Posts: 16
Registered: 06-03-2013

Re: technicolor tg582n need firmware upgrade

uPDATE! Mods and PN Staff!
Please CANCEL my firmware upgrade request. I have used a friend's Window computer to upgrade.
Repeat: I do NOT need a firmware upgrade. This has been done already, thanks.
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: technicolor tg582n need firmware upgrade

what is the latest firmware anyway?
mine is
Product Name: TG582n
Software Release: 8.4.4.J
acuvic
Dabbler
Posts: 16
Registered: 06-03-2013

Re: technicolor tg582n need firmware upgrade

There are several "latest" versions for the tg582n! Here's the link to choose:
http://products.plus-payh.co.uk/firmware/
My modem is the one without the USB port, and I'm on ADSL, so it's 10.2.2 B
My gripe is the flashing program is only available for Windows XP and 7.
Windows 8 has been out for over a year yet still ignored by Plusnet - whyHuh
I used a Windows 8 box but had to fiddle with the compatibility mode first.
RPMozley
Aspiring Pro
Posts: 1,095
Thanks: 27
Fixes: 4
Registered: 04-11-2011

Re: technicolor tg582n need firmware upgrade

The flasher software is from Technicolor, so not exactly PlusNet's fault as such. Maybe they can pass the feedback on to them and see if they come out with something compatible.
That's RPM to you!!
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: technicolor tg582n need firmware upgrade

Quote from: acuvic
There are several "latest" versions for the tg582n! Here's the link to choose:
http://products.plus-payh.co.uk/firmware/
My modem is the one without the USB port, and I'm on ADSL, so it's 10.2.2 B
My gripe is the flashing program is only available for Windows XP and 7.
Windows 8 has been out for over a year yet still ignored by Plusnet - whyHuh
I used a Windows 8 box but had to fiddle with the compatibility mode first.

that's doesn't help narrow it down then as there are 2 ADSL non-USB ones listed there
Plusnet - ADSL - TG582n-PS (without USB port) - 8.4.4.J
Plusnet - ADSL - TG582n-PS (without USB port) - 10.2.2.B
acuvic
Dabbler
Posts: 16
Registered: 06-03-2013

Re: technicolor tg582n need firmware upgrade

The bigger number is the later one Smiley ie 10.2.2.B
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: technicolor tg582n need firmware upgrade

well yeah, but why list it twice.
is there a slightly different version or something?