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tablet and phone connection problem
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tablet and phone connection problem
17-12-2012 7:53 PM
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both my laptop and desktop pc stay connected to my router no problems at all but my old iphone 3 and my new galaxy never conected properly and my new kinlde fire hd keeps losing conection with an authentication faliure being the message, if i restart the router it reconncts for a while before disconecting again.
any solutions plz.
any solutions plz.
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Re: tablet and phone connection problem
17-12-2012 7:56 PM
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which router is it? if it's a pn supplied one it may require a firmware update.
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Message 2 of 8
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Re: tablet and phone connection problem
17-12-2012 8:00 PM
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its a plussnet supplied white thompson one. cant see a model number
adie:quote
adie:quote
Message 3 of 8
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Re: tablet and phone connection problem
17-12-2012 8:30 PM
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ive just checked and the firmware is up to date, ps whats the button on the front of the router for?
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Re: tablet and phone connection problem
17-12-2012 11:03 PM
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The button toggles the wireless off and on, though I think it needs to be held for a few seconds to do that.
David
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Re: tablet and phone connection problem
18-12-2012 10:24 AM
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Hi biggyjaay,
Are your desktop and laptop connected wired or wireless?
Are your desktop and laptop connected wired or wireless?
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Re: tablet and phone connection problem
18-12-2012 6:04 PM
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wireless
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Re: tablet and phone connection problem
19-12-2012 9:40 AM
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Hi biggyjay,
Are both the iPhone and Kindle up to date as well? Also do you see any error messages when the connection drops (rather than when the phone/kindle try to reconnect) at all?
Are both the iPhone and Kindle up to date as well? Also do you see any error messages when the connection drops (rather than when the phone/kindle try to reconnect) at all?
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