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switch to unlimited, lost fixed ip?

Community Veteran
Posts: 2,324
Registered: 01-08-2007

switch to unlimited, lost fixed ip?

Is this to be expected?  I hadn't read anywhere that this would be the case. How do I get my fixed IP back?
4 REPLIES
Community Veteran
Posts: 2,324
Registered: 01-08-2007

Re: switch to unlimited, lost fixed ip?

Just now noticed the other thread on this same subject. Annoying as I'll now have to configure various items to access my CCTV server at a different address.  Sad
Quite why a change if product should result in this I don't know.
Community Gaffer
Community Gaffer
Posts: 17,657
Thanks: 648
Fixes: 162
Registered: 05-04-2007

Re: switch to unlimited, lost fixed ip?

Quote
Quite why a change if product should result in this I don't know.

It shouldn't result in that, but unfortunately the new product wasn't configured correctly to allow the static IP to carry across. Happy to add a new one now for you, but as you seem to be aware it'll be different to your previous one.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 2,324
Registered: 01-08-2007

Re: switch to unlimited, lost fixed ip?

Yes please if you could apply a fixed ip that would be great.  Ive only got a couple of external conections back to home, so not that much hardship compared to others.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: switch to unlimited, lost fixed ip?

Thanks for confirming, that's been readded for you and will be reassigned next time you connect.