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stuck profile??

MrMoonX
Dabbler
Posts: 22
Registered: ‎21-10-2008

stuck profile??

‎25-10-2009 8:47 AM

think my profile is stuck at 3500 as im syncing at around 5 for days and it hasnt change, could one of the great ppl here take looksie?
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orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: stuck profile??

‎26-10-2009 9:41 AM

Hi MrMoonX,
I'll take a look for you shortly. Sorry for the hassle.
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orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: stuck profile??

‎26-10-2009 12:29 PM

Right... the latest update from BT was this morning at about 6am, and unfortunately that was to refresh the 3500 profile that's currently assigned. As such I'm afraid we can't update it as it's set correctly.
Have you noticed any disconnections or anything that may be influencing the connection at all?
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MrMoonX
Dabbler
Posts: 22
Registered: ‎21-10-2008

Re: stuck profile??

‎26-10-2009 3:37 PM

cheers for taking a look, havent noticed any disconnects its been solid for a while now, guess I will just have to wait and see, cheers anyway
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