speed?whats going on NOW with plusnet
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Re: speed?whats going on NOW with plusnet
03-10-2007 9:10 PM
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Can you post up the results (Especially your IP profile) from a BT speed check?
http://www.plus.net/support/broadband/troubleshooting/bt_speed_tester.shtml
Ian
Re: speed?whats going on NOW with plusnet
04-10-2007 12:02 AM
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(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\chris mcgowan>tracertwww.plus.net
'tracertwww.plus.net' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\chris mcgowan>tracert www.plus.net
Tracing route to portal.plus.net [212.159.8.137]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms www.routerlogin.com [192.168.0.1]
2 62 ms 62 ms 64 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 55 ms 65 ms 51 ms ge0-0-0-504.pte-gw1.plus.net [84.92.4.89]
4 57 ms 60 ms 57 ms atm1-0.ptb-gw1.plus.net [212.159.1.89]
5 58 ms 59 ms 65 ms vl421.pih-gw4.plus.net [212.159.1.172]
6 60 ms 65 ms 59 ms pih-al4.plus.net [212.159.1.36]
7 59 ms 60 ms 60 ms portal.plus.net [212.159.8.137]
Trace complete.
C:\Documents and Settings\chris mcgowan>
Speestest 1
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 5500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 6304 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 4555 kbps
Test2 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 5500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 6304 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 4569 kbps
Test3 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 5500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 6304 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 4538 kbps
.
i am getting speeds of 2kbps three weeks ago it was 5.9
Re: speed?whats going on NOW with plusnet
06-10-2007 12:13 AM
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.
.
i understand all this.The question being WHY has my speed dropped from 6000kbps to 2000kbps?
Gareth Winder CSC Analyst 4:54am, Thursday 4th October 2007
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Dear Mr
As Max DSL is a rate adaptive service, it is quite normal for your speeds to fluctuate from time to time. More information regarding the Max DSL Service can be found by using the following link:
http://www.plus.net/support/broadband/products/faqs_and_guides/dslmax_guide.shtml
.
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basically .............sh it happens
now looking for another isp
Re: speed?whats going on NOW with plusnet
06-10-2007 1:21 AM
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If that is the case is the value on the High-Speed Broadband page on the portal 2000kbps? Unless you've since had syncs below the 6304kbps shown by the BT tests the High-Speed Broadband page should show 5500kbps, the IP Profile shown in the same tests.
The reply to your ticket seems factual and to the point to me. Unfortunately this sort of problem does occur from time to time for no apparent reason, then disappears as mysteriously as it appeared. Jameseh answered your original question of why your speed dropped to 2000kbps in Reply #1 on this thread. Why your sync rate dropped could well be just that "it happens". Did it rain? Was it windy at that time? Have BT Openreach been tinkering with the lines or green cabinets in your area?
Re: speed?whats going on NOW with plusnet
07-10-2007 4:53 PM
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must be leaves on the railway line
still 2000kbps,must be a big mysterious leaf
Re: speed?whats going on NOW with plusnet
07-10-2007 9:40 PM
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I asked in my previous post if the value shown on the High-Speed Broadband page on the portal was 2000kbps (it should be 5500kbps) but, as is your right, you chose not to answer that. Unfortunately since I am not a PlusNet staff member I don't have access to your settings.
Re: speed?whats going on NOW with plusnet
08-10-2007 7:49 AM
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My Account
Your High-speed Broadband Service
Your current broadband speed is 5500 Kbps
What does this speed mean?
The speed shown above is based on your sync speed. This is always a little higher than the speed at which data will actually be downloaded over your broadband connection. Find out more about sync speed.
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and speed from here two min later:
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As i said previously i was getting 5.9 on speedtest for 8months and now it is 2.2 not 5.5 as pn portal says?
Re: speed?whats going on NOW with plusnet
08-10-2007 8:39 AM
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Really sorry to hear that you're still having problems. I've been having a dig into this and so far:
- I've checked your ellacoya profile which is correct for your account
- I've checked your BT profile which is currently 5500Kbps
- I've checked your profile at our end, which is currently 5500Kbps
So everything from this perspective looks absolutely fine. Can I ask if you have tried rebooting your router at all? Also, have you tried tweaking your MTU and rWin settings? The symptoms that you are suffering whereby your speeds are considerably faster on the BT Speedtest than other HTTP speedtesters is often a symptom of incorrect rWin values. If you've tried doing this already then I apologise.
Let us know how you get on.
Re: speed?whats going on NOW with plusnet
08-10-2007 6:27 PM
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http://www.dslreports.com/tweakr/block:22dfda8?service=wireless&speed=5500&os=winXP&via=normal
Re: speed?whats going on NOW with plusnet
08-10-2007 6:46 PM
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Re: speed?whats going on NOW with plusnet
09-10-2007 11:06 AM
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