cancel
Showing results for 
Search instead for 
Did you mean: 

speed test

redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: ‎29-01-2014

speed test


Anyone know why on a multi threaded download I always get a low result.

edit: forgot to mention this is a wired connection.
10 REPLIES
simonhiggs
Grafter
Posts: 27
Registered: ‎19-09-2013

Re: speed test

The only browser that seems to work here (on a mac) is Chrome.
Simon.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: speed test

redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: ‎29-01-2014

Re: speed test

jim it is not just that speed test site, speedtest@btwholesale is exactly the same but reports 21.09.  I have an issue with multi threaded downloads. My fault has been on going for over a month now ive had 3 engineers all say no problems so there is something plusnets side and im wondering if anyone knows what.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: speed test

For clarity
Which router do you have
Which operating system
Which internet security package
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: ‎29-01-2014

Re: speed test

I have windows 8.1
I do not use any security package.
the problem has been on going with 3 routers. 2 of which were tg582n and dsl n66u
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: speed test

the one thing I forgot to ask - have you tried with different browsers
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: ‎29-01-2014

Re: speed test

thanks jim, problem solved. Now time to find the problem in firefox, any suggestions?
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: speed test

If you start Firefox in safe mode and then try a test which isn't flash based is that any difference
redbull2k14
Grafter
Posts: 160
Thanks: 1
Registered: ‎29-01-2014

Re: speed test

thanks again jim, found the add on, 'Addblock Plus' will report to them.
Community Veteran
Posts: 1,624
Thanks: 24
Registered: ‎29-06-2010

Re: speed test

Not sure that ABP is responsible, at least for me...
IE11

FF30 ABP off

FF30 ABP on

This last one was also taken by Firefox, first one when I had the FTTC installed. Things have gone downhill a tad, but the TBB download has generally always been better than HTTPx6 for me.

I need to check a few things locally, but I suspect I may be raising a speed fault next week...  Sad