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speed reduction?

spbrown123
Newbie
Posts: 1
Registered: 14-11-2007

speed reduction?

Hi - I have been getting speeds of around 5000 kbps for months and all of a sudden it's reduced to ~1500 kbps
is there anything that can be done to restore the faster speed? (I've rebooted my router)
thanks
Stuart
1 REPLY
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: speed reduction?

Hi Stuart,
There's a link in my signature about the wonders of upto 8Mbps broadband which might be quite helpful for you.
Basically, you've had a blip in your synchronisation speed.  That's the speed of signal between your router and the exchange.  When this happens, BT lower your speed profile down to a value near the low sync event.  now that you're syncing at a higher level, your speeds will rise, but this can take up to 3 days.