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speed low???

tony_madge
Dabbler
Posts: 22
Registered: 03-08-2007

speed low???

I enquired about the upgrade to BT lines in my area and it has been done, however my speed has increased from 2mb to 2.7mb but when checking I found I am well down on what other folk are getting from my exchange...do I have to do anything with Plusnet to get the better service?Huh
This link should show the results
http://top10.com/broadband/speedtest/?gclid=CJnkyOTSvakCFVJX4QodTBsifQ#speedtestID=17042666&products...
2 REPLIES
Community Veteran
Posts: 4,821
Thanks: 117
Fixes: 23
Registered: 14-07-2009

Re: speed low???

The obvious conclusion is that you live further from your exchange than most people on it.  Post your router stats as per this thread http://community.plus.net/forum/index.php/topic,96155.0.html .
Plusnet Help Team
Plusnet Help Team
Posts: 13,001
Thanks: 143
Fixes: 47
Registered: 27-04-2007

Re: speed low???

tony madge,
I've just checked your account and you may be pleased to know that 21CN (up to 20mb services) are available to you with an estimate of 3.5mb.
I've placed an order which should take around a week to complete.
Fibre optic is also available to you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team