Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
speed fault
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: speed fault
speed fault
15-07-2014 5:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have had a question open for 4 or 5 days with no answer the question is about my internet speed,I had a constant speed of 5Mbps up to about a month ago then I had a line fault which caused noise on my line, this went off after about a week, I presume repaired by BT, the UP speed returned to normal after a couple of days but my DOWN speed is stuck at 3Mbps. I really could do with some help. Ted. .
Message 1 of 3
(544 Views)
2 REPLIES 2
Re: speed fault
16-07-2014 9:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
As per the reply on the fault ticket last night it sounds like you might just need to reboot.
Let me know if there's still a problem after that and I'll take another look at this for you.
As per the reply on the fault ticket last night it sounds like you might just need to reboot.
Let me know if there's still a problem after that and I'll take another look at this for you.
Message 2 of 3
(312 Views)
Re: speed fault
16-07-2014 1:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No, no problem now at the same time as you replied I had a sudden thought that I had not tried a reboot, as soon as I had reconnected after 10 mins the speed had recovered and there was your very good advice. Sorry about the problems which I should have seen , and thank you for your help. Ted
Message 3 of 3
(312 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page