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slow speed

Posts: 1
Registered: ‎12-01-2014

slow speed

Informed by plusnet that my broadband cut out, as I was turning router off at night. Since speaking to plusnet on Saturday after trying from Friday morning. I caused the fault, OK when all the speed be increased as I have next to no spped at all 13MBS.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: slow speed

Hi, I can see the profile's not updated over the past few days, just requested that your line is reset and retrained which should take effect in a couple of hours or so. Hope it improves the speed for you.