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slow speed and high ping
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slow speed and high ping
29-12-2015 11:50 PM
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In the evenings since the 20th or so I've seen really slow speeds and high ping its at its worst tonight 107ms to a server thats normally 19, 15mb down now at 6 its also constantly changing, ping, speed, just seems random now but whats strange is btw speed test site says 15mb, 10mb but anywhere else and trying to watch anything online is almost impossible with constant buffering. ran trace routes to bbc as follows
Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms dsldevice.lan [192.168.1.254]
2 114 ms 110 ms 101 ms lo0.11.central11.pcl-bng01.plus.net [195.166.130
.139]
3 108 ms 105 ms 114 ms irb.11.PCL-CR02.plus.net [84.93.249.98]
4 110 ms 102 ms 102 ms ae1.ptw-cr02.plus.net [195.166.129.2]
5 118 ms 112 ms 106 ms ae2.ptw-cr01.plus.net [195.166.129.4]
6 114 ms 107 ms 96 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
7 * * * Request timed out.
8 * * * Request timed out.
9 109 ms 124 ms 113 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10 117 ms 115 ms 125 ms 132.185.255.148
11 117 ms 111 ms 108 ms 212.58.244.22
Trace complete.
Wired or wireless i get the same results. pc (wired) laptop (wired+wireless) phones
Router stats as follows
5 - Mode ADSL
6 - Uptime: 0 days 01:57:07 (i reset it but it had no effect, was 14 days prior)
7 - Data rate: 1267/17415
8 - Maximum data rate: 1268/17624
9 - Noise margin: 6.0/3.5
10 - Line attenuation: 16.6/29.0
Really impossible to play games with this latency as its 140-180 ping to eu servers
Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:
1 2 ms 2 ms 1 ms dsldevice.lan [192.168.1.254]
2 114 ms 110 ms 101 ms lo0.11.central11.pcl-bng01.plus.net [195.166.130
.139]
3 108 ms 105 ms 114 ms irb.11.PCL-CR02.plus.net [84.93.249.98]
4 110 ms 102 ms 102 ms ae1.ptw-cr02.plus.net [195.166.129.2]
5 118 ms 112 ms 106 ms ae2.ptw-cr01.plus.net [195.166.129.4]
6 114 ms 107 ms 96 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
7 * * * Request timed out.
8 * * * Request timed out.
9 109 ms 124 ms 113 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10 117 ms 115 ms 125 ms 132.185.255.148
11 117 ms 111 ms 108 ms 212.58.244.22
Trace complete.
Wired or wireless i get the same results. pc (wired) laptop (wired+wireless) phones
Router stats as follows
5 - Mode ADSL
6 - Uptime: 0 days 01:57:07 (i reset it but it had no effect, was 14 days prior)
7 - Data rate: 1267/17415
8 - Maximum data rate: 1268/17624
9 - Noise margin: 6.0/3.5
10 - Line attenuation: 16.6/29.0
Really impossible to play games with this latency as its 140-180 ping to eu servers
Message 1 of 9
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8 REPLIES 8
Re: slow speed and high ping
30-12-2015 11:03 AM
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I recently ran through more thread posts and have come to the conclusion it was plsunet congestion at gateway pcl-bng01 disconnected for a minute and got pcl-bng02 and everything was fine
Message 2 of 9
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Re: slow speed and high ping
30-12-2015 7:11 PM
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Well its back again which is always pleasent does anyone know if repeatedly disconnecting (ppp session only) and reconnecting will effect sync speed or ip profile?
Message 3 of 9
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Re: slow speed and high ping
30-12-2015 9:22 PM
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Sorry i dont know the answer to your question - just to say that i have almost exactly the same problem. Slower downloads and uploads and higher ping. I will post a separate thread with my concerns (luckily for me i am over my 12 month contract)
Message 4 of 9
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Re: slow speed and high ping
30-12-2015 10:43 PM
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Hi Folks
Hopefully we can get to the bottom of this - although, are you guys up north / in NI / Scotland? there's an interesting thread started over Here which looks like this could be down to BTW struggling with the current weather conditions.
Thoughts appreciated
Hopefully we can get to the bottom of this - although, are you guys up north / in NI / Scotland? there's an interesting thread started over Here which looks like this could be down to BTW struggling with the current weather conditions.
Thoughts appreciated
Message 5 of 9
(1,727 Views)
Re: slow speed and high ping
30-12-2015 11:17 PM
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Hi
i've also noticed the network slowing down in the evenings over the last few days. My broadband is stable, with no line problems. What has been very noticeable is that responses to the Plusnet gateway have more than trebled. Normally 30-40ms is what i'd expect to see, now its regularly in the 120ms and has gone as high as over 400ms on occasion. It's as if traffic is being shunted around a less than optimal routing. I'm not seeing any packet loss so its clean but its just a very noticeable dip in what is usually great performance. I'ver tried switching gateways by disconnecting and reconnecting but the issue is the same on different BNG gateways:
Examples:
traceroute to portal.plus.net (212.159.8.2), 30 hops max, 40 byte packets
1 lo0.10.central10.ptn-bng01.plus.net (195.166.128.228) 119.096 ms 117.542 ms 116.515 ms
2 irb.10.PTW-CR01.plus.net (84.93.249.1) 114.853 ms 120.848 ms 119.449 ms
3 te9-4.ptn-gw01.plus.net (195.166.129.33) 123.469 ms
central10.ptn-bng01.plus.net (195.166.128.228) 119.096 ms 117.542 ms 116.515 ms
----------------------------------------------------------------------------------------------------------------------------
traceroute to portal.plus.net (212.159.9.2), 30 hops max, 40 byte packets
1 lo0.10.Central10.pcl-bng04.plus.net (195.166.130.177) 144.624 ms 121.346 ms 123.673 ms
2 irb.10.PCL-CR02.plus.net (84.93.249.82) 122.968 ms irb.10.PCL-CR01.plus.net (84.93.249.81) 122.793 ms irb.10.PCL-CR02.plus.net (84.93.249.82) 115.777 ms
3 ae2.pcl-cr01.plus.net (195.166.129.6) 115.851 ms 116.393 ms 147.971 ms
Central10.pcl-bng04.plus.net (195.166.130.177) 144.624 ms 121.346 ms 123.673 ms
I am up North but its a fairly central location without major weather problems...traffic must be going the long way around to get to the above gateways?
i've also noticed the network slowing down in the evenings over the last few days. My broadband is stable, with no line problems. What has been very noticeable is that responses to the Plusnet gateway have more than trebled. Normally 30-40ms is what i'd expect to see, now its regularly in the 120ms and has gone as high as over 400ms on occasion. It's as if traffic is being shunted around a less than optimal routing. I'm not seeing any packet loss so its clean but its just a very noticeable dip in what is usually great performance. I'ver tried switching gateways by disconnecting and reconnecting but the issue is the same on different BNG gateways:
Examples:
traceroute to portal.plus.net (212.159.8.2), 30 hops max, 40 byte packets
1 lo0.10.central10.ptn-bng01.plus.net (195.166.128.228) 119.096 ms 117.542 ms 116.515 ms
2 irb.10.PTW-CR01.plus.net (84.93.249.1) 114.853 ms 120.848 ms 119.449 ms
3 te9-4.ptn-gw01.plus.net (195.166.129.33) 123.469 ms
central10.ptn-bng01.plus.net (195.166.128.228) 119.096 ms 117.542 ms 116.515 ms
----------------------------------------------------------------------------------------------------------------------------
traceroute to portal.plus.net (212.159.9.2), 30 hops max, 40 byte packets
1 lo0.10.Central10.pcl-bng04.plus.net (195.166.130.177) 144.624 ms 121.346 ms 123.673 ms
2 irb.10.PCL-CR02.plus.net (84.93.249.82) 122.968 ms irb.10.PCL-CR01.plus.net (84.93.249.81) 122.793 ms irb.10.PCL-CR02.plus.net (84.93.249.82) 115.777 ms
3 ae2.pcl-cr01.plus.net (195.166.129.6) 115.851 ms 116.393 ms 147.971 ms
Central10.pcl-bng04.plus.net (195.166.130.177) 144.624 ms 121.346 ms 123.673 ms
I am up North but its a fairly central location without major weather problems...traffic must be going the long way around to get to the above gateways?
Message 6 of 9
(1,727 Views)
Re: slow speed and high ping
31-12-2015 10:59 AM
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Thanks Matt_2k34, the similar thread in the fibre forum had an update from PN to advise a POP in Glasgow was causing issues last night and some hardware was replaced around 4am. My gateway ip has changed overnight and responses are now very good indeed:
traceroute to portal.plus.net (212.159.8.2), 30 hops max, 40 byte packets
1 lo0-central10.pcl-ag03.plus.net (195.166.128.184) 32.442 ms 26.195 ms 17.23 ms
2 link-a-central10.pcl-gw01.plus.net (212.159.2.168) 17.742 ms 17.072 ms 17.347 ms
3 xe-10-2-0.pcl-cr01.plus.net (212.159.0.200) 17.572 ms 17.415 ms 17.35 ms
central10.pcl-ag03.plus.net (195.166.128.184) 32.442 ms 26.195 ms 17.23 ms
All good
traceroute to portal.plus.net (212.159.8.2), 30 hops max, 40 byte packets
1 lo0-central10.pcl-ag03.plus.net (195.166.128.184) 32.442 ms 26.195 ms 17.23 ms
2 link-a-central10.pcl-gw01.plus.net (212.159.2.168) 17.742 ms 17.072 ms 17.347 ms
3 xe-10-2-0.pcl-cr01.plus.net (212.159.0.200) 17.572 ms 17.415 ms 17.35 ms
central10.pcl-ag03.plus.net (195.166.128.184) 32.442 ms 26.195 ms 17.23 ms
All good
Message 7 of 9
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Re: slow speed and high ping
31-12-2015 6:32 PM
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yeah i checked that thread out seems to be affecting scotland a lot but only from I've seen plusnet customers
Message 8 of 9
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Re: slow speed and high ping
01-01-2016 4:27 PM
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Not only Plusnet, see my post here .. http://community.plus.net/forum/index.php/topic,147235.msg1296549.html#msg1296549
Message 9 of 9
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