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slow slow slow

mac
Grafter
Posts: 108
Registered: ‎03-12-2007

slow slow slow

what's happened to my speed over the last few days  133-144-133 kbps.
40 REPLIES
Highlighted
Community Veteran
Posts: 14,469
Registered: ‎30-07-2007

Re: slow slow slow

If you are expecting some advice or help then you are going to have to supply a lot more information...

Results of any speed tests
Results of the BT speedtest
Line stats from your router
What were you getting previously
Have you tried connecting direct to the master socket without any phones connected
Are all phone connected via filter/splitter
Not applicable

Re: slow slow slow

You'd need to give more info for anybody to give you a useful answer I'm afraid.
What speeds did you get before?
Has anything changed?
Describe your setup a little:
Have you tried anything to improve your speeds recently?
mac
Grafter
Posts: 108
Registered: ‎03-12-2007

Re: slow slow slow

my usual speed is about 4000kbps
nothing changed
modem hard wired voyager 105.
all filters in place
Community Veteran
Posts: 14,469
Registered: ‎30-07-2007

Re: slow slow slow

Still need full details of BT speedtest and some other speed tests like www.mybroadbandpseed.co.uk
We also need your line stats
mac
Grafter
Posts: 108
Registered: ‎03-12-2007

Re: slow slow slow

Last Result:
Download Speed: 133 kbps (16.6 KB/sec )  Upload Speed: 77 kbps (9.6 KB/sec )
results for broadband max
mac
Grafter
Posts: 108
Registered: ‎03-12-2007

Re: slow slow slow

how do i give line stats
i have dsl debug open giving details
Community Veteran
Posts: 14,469
Registered: ‎30-07-2007

Re: slow slow slow

The link I gave explains how to find them. Just scroll down on that page to the 105 and click on the link.
Then post the line attenuation & SNR (margin) figures for up and down.
We still need the BT speedtest results which are they key to understanding what may have happened.
mac
Grafter
Posts: 108
Registered: ‎03-12-2007

Re: slow slow slow

yes as i said i got then in font of me how do i post them
Community Veteran
Posts: 14,469
Registered: ‎30-07-2007

Re: slow slow slow

Just type them into a post reply  Huh
mac
Grafter
Posts: 108
Registered: ‎03-12-2007

Re: slow slow slow

sorry am a bit slow with this as i have not ever done this before
ok i think what you what i hpoe is the reading 6272 up 448 down
trying to get bt test but the 1st test was so slow its asked to change logon to bt test 
mac
Grafter
Posts: 108
Registered: ‎03-12-2007

Re: slow slow slow

ok i did a bt test and i gave my correct tel number and i mean correct number and it said i appear to be log in as steve something at virgin.com
and is asking to change modem log in to bt test
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: slow slow slow

Quote from: mac
i appear to be log in as steve something at virgin.com

Huh
Can you go to http://usertools.plus.net/@gateway and tell us what it says please. It should say something like
Quote
You are currently connected to the "Telehouse North, Juniper 2" gateway. This gateway is sometimes known as ptn-ag2.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Not applicable

Re: slow slow slow

Its a PN IP he's posting from if thats what you are wondering Mr Jelv. Wink
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: slow slow slow

That was what I was wondering - so where the devil has the virgin.com come from? Huh
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)