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slow internet?

axlstod
Grafter
Posts: 121
Registered: 30-06-2008

slow internet?

hi just wondering why my current speed is capped at 1.5mb instead of its usual 7mb?Huh
thankyou.
8 REPLIES
axlstod
Grafter
Posts: 121
Registered: 30-06-2008

Re: slow internet?

axlstod
Grafter
Posts: 121
Registered: 30-06-2008

Re: slow internet?

still slow, was fine this morning could it be because I have downloaded a lot of games/ game updates over the last few days.
Am I been restricted due to usage?
axlstod
Grafter
Posts: 121
Registered: 30-06-2008

Re: slow internet?

axlstod
Grafter
Posts: 121
Registered: 30-06-2008

Re: slow internet?

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: slow internet?

No point in posting more information
Your Plusnet copy of the profile needs updating to match the BT IP profile
I suggest phoning on  0800 432 0200 or  0345 140 0200 as the call waiting doesn't look too bad at the moment

Superuser
Superuser
Posts: 11,909
Thanks: 3,275
Fixes: 22
Registered: 22-08-2007

Re: slow internet?

Well spotted Jim - I missed that one whilst thinking about directing the user to the full (diagnostic) BTW speed test.
I note that user is on ADSL(1) with a good SNRM head room.  It would be worthwhile checking here - http://www.kitz.co.uk/adsl/adslchecker.php - to see if 21CN is available, as if it is, then ADSL2 might deliver even better performance.
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: slow internet?

Checked already and it isn't available 
axlstod
Grafter
Posts: 121
Registered: 30-06-2008

Re: slow internet?

all sorted now cheers.