slow broband and Noise on phone line
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- slow broband and Noise on phone line
slow broband and Noise on phone line
on 27-10-2016 12:49 PM - last edited on 27-10-2016 3:27 PM by Mav
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi i have just move to plusnet and i have very slow brodband and noise on phone line in evening braoband go freez was with talktalk and every thing was fine for over two years.
Moderator's note by Mike (Mav): Fixed the link..
Re: slow broband and Noise on phone line
27-10-2016 2:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Sorry that you're having issues with your service. I've created a support ticket on your account with some info about reporting a phone fault, if you can take a look and reply on the ticket we can get this moving for you.
Re: slow broband and Noise on phone line
30-10-2016 6:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi, i have still slow broadband and now i got half the speed can plusnet sport team check it please .i will see few more day if is still problem i will cancel it with 14th days.
Re: slow broband and Noise on phone line
31-10-2016 10:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As per my previous reply, please respond directly to the ticket I've linked with the information we've requested and we can get this moving.
It's also worth noting that the 14 day period is from the point of order, not when your service activated.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- slow broband and Noise on phone line