cancel
Showing results for 
Search instead for 
Did you mean: 

slow broband and Noise on phone line

khan5
Dabbler
Posts: 13
Registered: 27-10-2016

slow broband and Noise on phone line

hi i have just move to plusnet and i have very slow brodband and noise on phone line in evening braoband go freez was with talktalk and every thing was fine for over two years.

Similar issue

Moderator's note by Mike (Mav): Fixed the link..

3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: slow broband and Noise on phone line

Hi there,

 

Sorry that you're having issues with your service. I've created a support ticket on your account with some info about reporting a phone fault, if you can take a look and reply on the ticket we can get this moving for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
khan5
Dabbler
Posts: 13
Registered: 27-10-2016

Re: slow broband and Noise on phone line

hi, i have still slow broadband and now i got half the speed can plusnet sport team check it please .i will see few more day if is still problem i will cancel it with 14th days.

Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: slow broband and Noise on phone line

As per my previous reply, please respond directly to the ticket I've linked with the information we've requested and we can get this moving.

 

It's also worth noting that the 14 day period is from the point of order, not when your service activated.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff