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second request for a response to ticket 37440705
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- second request for a response to ticket 37440705
second request for a response to ticket 37440705
30-11-2010 11:06 PM
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Why has this been ignored? it makes me lose faith in the on line fault reporting system, in fact I would not recommend any one to use it at all. Ok things have been stable for a day or so (at a lesser speed) but the router was plugged into the backplate when the dropouts were occurring, obviously indicating a BT fault, possibly the router, but I doubt it. Plusnet are so fast to blame customers to sort out their wiring (and righty so a lot of the time) but seem afraid to escalate a fault to their parent company.
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Re: second request for a response to ticket 37440705
01-12-2010 12:37 AM
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I raised ticket 37517614 on 29th November.
This means that you are 76,908 tickets behind me, if they are raised sequentially in the order requested.
This means that you are 76,908 tickets behind me, if they are raised sequentially in the order requested.
"In The Beginning Was The Word, And The Word Was Aardvark."
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Re: second request for a response to ticket 37440705
01-12-2010 11:32 AM
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Hi alben,
I've nudged one of the faults guys to have a look at it for you.
Jojo
I've nudged one of the faults guys to have a look at it for you.
Jojo
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