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samsung smart TV

rongtw
Seasoned Hero
Posts: 6,954
Thanks: 1,521
Fixes: 12
Registered: 01-12-2010

samsung smart TV

dunno if its right to post here , cheers Jim for putting it in right place  Wink
OK i have just bought a samsung smart TV  Cool . i am fibre 80/20 with the Netgear WNR 1000 v3 , the TV finds the router and works on the WIFI but is slow so i just got a CAT5 extension lead and connected the TV direct to the Router , but it says connected but when select web browser it just stay on connecting for ever .
Router lists it as connected .
any ideas ?
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
8 REPLIES
PeeGee
Aspiring Pro
Posts: 1,087
Thanks: 47
Fixes: 3
Registered: 05-04-2009

Re: samsung smart TV

So, what are the differences in settings between wireless and wired?
DCHP or fixed addresses?
Are the DNS settings the same?
What is the TV "failing" to connect to - web site/media server/iplayer?
Plusnet Fibre (Sep 2014), Essentials (Feb 2013); ADSL (Apr 2009); Customer since Jan 2004 (on 28kb dial-up)
Using a TP-Link TD-W9980 modem-router.
rongtw
Seasoned Hero
Posts: 6,954
Thanks: 1,521
Fixes: 12
Registered: 01-12-2010

Re: samsung smart TV

settings are on auto ,
it just carries on sayin "conecting " and stays there for ages  Sad
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
PeeGee
Aspiring Pro
Posts: 1,087
Thanks: 47
Fixes: 3
Registered: 05-04-2009

Re: samsung smart TV

A somewhat random question, as I don't know the TV. Does the TV turn off wireless automatically if a cable is connected, do you have to select from the two or do you enable/disable independently? Put another way, make sure only one interface is active at any time as otherwise anything can happen Huh
Plusnet Fibre (Sep 2014), Essentials (Feb 2013); ADSL (Apr 2009); Customer since Jan 2004 (on 28kb dial-up)
Using a TP-Link TD-W9980 modem-router.
rongtw
Seasoned Hero
Posts: 6,954
Thanks: 1,521
Fixes: 12
Registered: 01-12-2010

Re: samsung smart TV

yup as soon as i plug cable in it turned off the wifi  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
wykehamhouse
Grafter
Posts: 260
Registered: 01-02-2013

Re: samsung smart TV

The Samsung Smart TV service is down at the moment, which is why you can't connect. I (and many others, just search Google) cannot connect either.
NewStu
Grafter
Posts: 48
Registered: 12-04-2012

Re: samsung smart TV

This happened to me yesterday with same tv. Had been connecting since start of year ok, but then upgrade from Essential to Unlimited Fibre yesterday and would not connect. Just hung there for ages saying "connecting". Had to reset many times but eventually did pull through the connection. But is not working this morning again.
Not sure if there was something going on with DNS settings yesterday, or whether upgrading changed something. Most odd. The only way I could connect was using the wps button on the Thomson router. That connected me, but as soon as tried again, it failed to access content.
NewStu
Grafter
Posts: 48
Registered: 12-04-2012

Re: samsung smart TV

Have you tried doing a full reset by going into the installation menu? Did that with mine, putting everythign abck to factory settings and that worked. Smart hub now reconencting with apps.
rongtw
Seasoned Hero
Posts: 6,954
Thanks: 1,521
Fixes: 12
Registered: 01-12-2010

Re: samsung smart TV

NewStu  yup thats what i did and its fine now  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .