rubbish
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: rubbish
rubbish
15-05-2013 4:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: rubbish
15-05-2013 5:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: rubbish
15-05-2013 5:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: rubbish
15-05-2013 5:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
They frequent this forum on a regular basis and I'm sure they will be 'on the case' quite soon.
York.
Re: rubbish
15-05-2013 6:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Please paste all the info (but not your phone number!)
[Edit] Missing link added (Thanks to 'AO' for the 'heads up' )
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: rubbish
15-05-2013 8:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
http://talktalkmembers.net/forums/showthread.php?t=79935
and here :
http://talktalkmembers.net/forums/showthread.php?t=71454
and here :
http://talktalkmembers.net/forums/showthread.php?t=71394
and here:
http://talktalkmembers.net/forums/showthread.php?t=72305
and his reluctance to go through the tests and post them on the forums ......
On another note, if he's had issues with TalkTalk, problems previously with BT and now issues with Plusnet I suspect he has some issues with his phone line.
Re: rubbish
15-05-2013 9:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: rubbish
15-05-2013 9:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: picbits Reading through the troubles he's had here :
http://talktalkmembers.net/forums/showthread.php?t=79935
and here :
http://talktalkmembers.net/forums/showthread.php?t=71454
and here :
http://talktalkmembers.net/forums/showthread.php?t=71394
and here:
http://talktalkmembers.net/forums/showthread.php?t=72305
and his reluctance to go through the tests and post them on the forums ......
On another note, if he's had issues with TalkTalk, problems previously with BT and now issues with Plusnet I suspect he has some issues with his phone line.
Never mind the Golden Hind, that is a Golden FIND!
Re: rubbish
15-05-2013 11:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: rubbish
16-05-2013 11:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry to hear that you've experienced slower speeds, I can see that our faults team have worked at trying to resolve this and unfortunately is seems the speeds you are currently getting are the maximum your line can currently support.
Chris
Re: rubbish
16-05-2013 12:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is that down to the line being very, very long or just very, very poor?
If it is the latter then someone needs to twist BTw's arm to fix the line - accepting the best of a bad bit of infrastructure is not acceptable. BT are making good money - it needs to be spent on improving marginal areas.
Who do we the paying customers need to complain to / champion to have BT improve their infrastructure? This users problems ( which he perceives to be a PN issue) is a good illustration of how all ISPs are hampered by the poor state of some BT lines.
Cheers,
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: rubbish
16-05-2013 12:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Maybe you should mind your own business you have no right to put links on this site to forums from talktalk so go and play with your toys
Quote from: picbits Reading through the troubles he's had here :
http://talktalkmembers.net/forums/showthread.php?t=79935
and here :
http://talktalkmembers.net/forums/showthread.php?t=71454
and here :
http://talktalkmembers.net/forums/showthread.php?t=71394
and here:
http://talktalkmembers.net/forums/showthread.php?t=72305
and his reluctance to go through the tests and post them on the forums ......
On another note, if he's had issues with TalkTalk, problems previously with BT and now issues with Plusnet I suspect he has some issues with his phone line.
Re: rubbish
16-05-2013 1:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Without that post, I for one, would not be aware of your long running line problems. There may be something amiss that needs to be addressed, even if that just results in an explanation of why you have problems. It could be the distance from the exchange or, aluminium wiring, or a combination of the two. Those, sadly, are unlikely to be addressed quickly. You may be stuck with that!
Do you know how far you are from the exchange?
As BT control the wires it is up to them to sort it out. All any ISP can do is ask them!
Please do not use this forum to vent your dissatisfaction. You have already left BT and TT so it's no good threatening to go back. PN will not suddenly wave a magic wand just because you want to leave, and, the problem will remain.
York.
Re: rubbish
16-05-2013 1:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: rubbish
16-05-2013 1:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page