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router keeps dropping connection

davejlhale
Newbie
Posts: 2
Registered: ‎28-03-2020

router keeps dropping connection

random times of day and random intervals between disconnections. happening more and more. network issues in my area ? L96BT ?

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,891
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: router keeps dropping connection

Hi Dave, sorry to see that this is an issue. I've just been running some diagnostic checks on your line and we're not seeing signs of any obvious issues. Please give the checks outlined here a try next and do let us know how you get on: https://www.plus.net/help/broadband/connection-troubleshooting/ - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team