cancel
Showing results for 
Search instead for 
Did you mean: 

router - high pitched squeal

frauleinkunst
Dabbler
Posts: 10
Registered: ‎31-08-2013

router - high pitched squeal

hello
i just set up my router and its making a really high pitched squeal. its not loud but im EXTREMELY sensitive to noise and I already have a migraine because of it!!
can  i go back to using my other sky router? i had no problems with that and with this noise i will not be able to use the internet it will make me ill
is this normal? i did  a search and found other people had this issue too claiming the plus net routers are very poor quality
i hate the look of my old router but i cant cope with this noise!!
8 REPLIES
Community Veteran
Posts: 26,740
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: router - high pitched squeal

If it's not locked to Sky you can use your old router.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
redsetter
Grafter
Posts: 76
Registered: ‎12-05-2013

Re: router - high pitched squeal

you can read up on this here.
http://community.plus.net/forum/index.php/topic,114585.80.html
routers' dumped back in the carton unused look common.
it depends on the router.
i bought a belkin n150 on ebay at a clearance price which seems to do the job.
Community Veteran
Posts: 3,419
Thanks: 17
Registered: ‎18-01-2013

Re: router - high pitched squeal

If you contact Plusnet they should replace it as it is a known issue and has been discussed on here previously Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 13,668
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: router - high pitched squeal

@frauleinkunst,
Sorry to hear there's an issue with your router, I've arranged a replacement to be sent to you along with a returns bag for the one you have.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
frauleinkunst
Dabbler
Posts: 10
Registered: ‎31-08-2013

Re: router - high pitched squeal

Thank you for my replacement,
I picked it up on saturday (it didn't fit the letterbox) and will install this week and try it out
Smiley
Community Gaffer
Community Gaffer
Posts: 5,286
Thanks: 612
Fixes: 5
Registered: ‎04-04-2007

Re: router - high pitched squeal

Quote from: frauleinkunst
(it didn't fit the letterbox)

Really?  Do you have an odd shaped letter box?  Just trying to work out how often they don't post through! Cheesy
Kelly Dorset
Broadband Service Manager
Superuser
Superuser
Posts: 6,916
Thanks: 965
Fixes: 58
Registered: ‎30-07-2007

Re: router - high pitched squeal

@Kelly, FYI mine wasn't put through letterbox even though it would have fitted perfectly.
frauleinkunst
Dabbler
Posts: 10
Registered: ‎31-08-2013

Re: router - high pitched squeal

ok finally installed the new router! its all fine and sending back the old one now.
my letterbox is standard, though it has those bristles inside, maybe that makes the height smaller, cos the height of the box matches my letterbox which is why it didn't fit.
thanks all
x