reset line please?
Can you do anything at the line Chris?
my first few months with plusnet fttc were great - reliable almost 80meg connection and low latency.
Now 40meg and terrible latency.
Thanks Chris,
Two weeks!
Some sort of guide would be very useful. Information for the 'lay' user seems tricky. I was an IT bod and I've been involved in networking at higher levels of the stack but my knowledge of dsl is zilch.
FTTC seems to being run as a black box by BT.
On the latency, this is today:
compared to this which is typical of what I had previously
If I just recap on the history:
1st 6 months all great + fast 80meg. using supplied hardware
I then started to get issues with dropped connections, lag on games/web pages/iplayer etc and my web browsers would continually report that the server connection was reset while loading hte page.
I raised this but nothing could be seen from your side.
Things got worse and worse...
I'd read that there could be issues with the supplied Technicolor router but, so I thought hardware issue and bought a fritzbox 7390 (lovely bit of kit) and replaced the ECI modem and technicolor with the fritzbox.
Had a bit of a faff while I played with the config on the fritzbox to set up the authentication - so there were a number of connection failures and line drops.
The install of the fritzbox solved all my problems with dropped connections (at the application/web level) - so I'm happy that the technicolor was faulty.
However it seems that after the install of the fritzbox there were sync issues visible from your side and this is what seems to have caused the current situation with speed/latency.
I've now put the ECI box back into use and I'm running the fritzbox as a router using the ECI as a VDSL modem.
One thing that does worry me a little is that around the time that I bought the fritzbox the school next door had their overhead lines replaced and those overhead cables go into the same pole as mine. In this village there are lots of very poor quality line pairs (aluminium) - I was on 'good' lines back from the days when I had ISDN into the house and I'm terrified that that BT might have shuffled me off onto one of the poor pairs
Two weeks!
Some sort of guide would be very useful. Information for the 'lay' user seems tricky. I was an IT bod and I've been involved in networking at higher levels of the stack but my knowledge of dsl is zilch.
FTTC seems to being run as a black box by BT.
On the latency, this is today:
compared to this which is typical of what I had previously
If I just recap on the history:
1st 6 months all great + fast 80meg. using supplied hardware
I then started to get issues with dropped connections, lag on games/web pages/iplayer etc and my web browsers would continually report that the server connection was reset while loading hte page.
I raised this but nothing could be seen from your side.
Things got worse and worse...
I'd read that there could be issues with the supplied Technicolor router but, so I thought hardware issue and bought a fritzbox 7390 (lovely bit of kit) and replaced the ECI modem and technicolor with the fritzbox.
Had a bit of a faff while I played with the config on the fritzbox to set up the authentication - so there were a number of connection failures and line drops.
The install of the fritzbox solved all my problems with dropped connections (at the application/web level) - so I'm happy that the technicolor was faulty.
However it seems that after the install of the fritzbox there were sync issues visible from your side and this is what seems to have caused the current situation with speed/latency.
I've now put the ECI box back into use and I'm running the fritzbox as a router using the ECI as a VDSL modem.
One thing that does worry me a little is that around the time that I bought the fritzbox the school next door had their overhead lines replaced and those overhead cables go into the same pole as mine. In this village there are lots of very poor quality line pairs (aluminium) - I was on 'good' lines back from the days when I had ISDN into the house and I'm terrified that that BT might have shuffled me off onto one of the poor pairs
Thanks for the run down 
If you'd have been put onto a poor pair, you'd have most likely noticed a reduction in speeds permanently, but yours do appear to be on the up. When Interleaving does get removed, you'll see your latency drop as well.
The thing about FTTC DLM is that it's quite slow for it to do anything of any benefit for the user. ADSL, DLM works on the fly, whereas FTTC DLM doesn't it takes snapshots of the line performance throughout the day and then makes a decision on what to do next based on that data at around midnight.
The other issue is that it takes far too long for DLM to go through the rigmarole if going back through all the bands again until you're back on the top band with no Interleaving on. BT Openreach are working on a DLM redesign to speed this process up and are looking at viable options for giving ISP's certain controls so that we can do 'Caution Counter Resets' (I'll explain what this is on the guide I'm writing) which will help speed the whole process up.
This is how bad it can be...in a very worse case scenario, it can take 3 months for a User to go from the very worst profile, all the way back to the full 80/20! Luckily BT Openreach know this is pretty daft and are looking at this.
If you'd have been put onto a poor pair, you'd have most likely noticed a reduction in speeds permanently, but yours do appear to be on the up. When Interleaving does get removed, you'll see your latency drop as well.
The thing about FTTC DLM is that it's quite slow for it to do anything of any benefit for the user. ADSL, DLM works on the fly, whereas FTTC DLM doesn't it takes snapshots of the line performance throughout the day and then makes a decision on what to do next based on that data at around midnight.
The other issue is that it takes far too long for DLM to go through the rigmarole if going back through all the bands again until you're back on the top band with no Interleaving on. BT Openreach are working on a DLM redesign to speed this process up and are looking at viable options for giving ISP's certain controls so that we can do 'Caution Counter Resets' (I'll explain what this is on the guide I'm writing) which will help speed the whole process up.
This is how bad it can be...in a very worse case scenario, it can take 3 months for a User to go from the very worst profile, all the way back to the full 80/20! Luckily BT Openreach know this is pretty daft and are looking at this.
I'll include it within here: http://community.plus.net/forum/index.php/topic,119921.0.html - so keep your eyes peeled!