regular loss of connection but with different symptoms
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regular loss of connection but with different symptoms
12-06-2012 3:05 PM
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- internet light goes off and we simple need to restart the router
- internet light goes off and for some reason i have to go to the router page and re-enter my password and simply 'connect' again
- connection drops and ATM service is lost
- connection drops at DNS stage
this is incredibly frustrating seeing as i do a lot of gaming and it kinda screws my team when my internet drops for some time between 1 minute and 8 hours or so
any ideas?
Re: regular loss of connection but with different symptoms
12-06-2012 3:27 PM
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Can you PM your new username, as the one related to this account isn't active
Jojo
Re: regular loss of connection but with different symptoms
14-06-2012 3:57 PM
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the name i use to log in and check my usage is <snip> - im not sure if this help?
at the moment we are disconnecting about once a day at very random times
jim:green personal information removed mod:end
Re: regular loss of connection but with different symptoms
14-06-2012 5:26 PM
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I've just run some test for you and I must admit that doesn't show up anything obvious, however that doesn't mean to say that there isn't an issue there.
Unfortunately it's not always possible to drill into a lot of detail with an issue such as this where the connection drops only once per day as that in turn doesn't have any adverse effects other aspects of the connection such as speeds. So for now I'd advise that you closely monitor the situation and to raise a fault with us if this problem does get worse for you (I hope not though!) http://faults.plus.net
Re: regular loss of connection but with different symptoms
14-06-2012 7:09 PM
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took me about 20 minutes to get on the plus.net forums to post this, whereas other websites were fine
Re: regular loss of connection but with different symptoms
15-06-2012 11:10 AM
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Re: regular loss of connection but with different symptoms
15-06-2012 7:05 PM
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out of nowhere i just can't connect to anything. standard router reset and its working fine again
this is getting seriously annoying i'm having issues most days
Re: regular loss of connection but with different symptoms
18-06-2012 1:16 PM
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You can use any of the following four:
212.159.6.9
212.159.6.10
212.159.13.49
212.159.13.50
If you set those in the router you should find things improve, hope that helps.
Re: regular loss of connection but with different symptoms
19-06-2012 3:07 PM
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my router is
Re: regular loss of connection but with different symptoms
19-06-2012 5:55 PM
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The procedure is described in the Community Support Library article How to change the default DNS Servers in a Thomson Speedtouch router.
Re: regular loss of connection but with different symptoms
19-06-2012 6:49 PM
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Re: regular loss of connection but with different symptoms
19-06-2012 6:56 PM
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EDIT: never mind, it was a capital issue >< should have known
Re: regular loss of connection but with different symptoms
19-06-2012 7:06 PM
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hope this helps, thanks a lot
Re: regular loss of connection but with different symptoms
19-06-2012 7:45 PM
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Re: regular loss of connection but with different symptoms
26-06-2012 7:41 PM
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if i 'check connectivity' in the router page it usually passes the DSL stage but falls over at the ATM stage
i just ran a connectivity check while my connection was working and this is the result:
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- Re: regular loss of connection but with different ...