Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
"Bandwidth usage has been reset"
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- "Bandwidth usage has been reset"
"Bandwidth usage has been reset"
05-10-2008 4:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Not too sure if this is in the right place, if not pse feel free to move...
Anyone explain what ‘Bandwidth usage has been reset’ means – apart from the obvious.
I had a small issue with Plusnet where they didn’t refund postage on a test router they sent out and which I subsequently returned, (this was an oversight on their part and was quickly sorted). Checking thru’ messages under My Questions there are two of these ‘bandwidth usage has been reset’ messages.
I’m on BBYW2 so I have 15 gigs a month to play with, that’s a nominal 500 megs per day. Now I ‘have’ exceeded that on a couple of days BUT over a 30 day period I never use my 15 gigs, so what do these messages mean?
These messages were 10th of August and 10th of September. I think my billing month starts on the 10th of the month so this ‘appears’ to indicate I went over my limit on the previous month. Now if I understand the usage stats correctly I only used 4.49 gigs between the 10th July and the 10th August– less than a third of what I’m paying for…but on the 10th August my ‘bandwidth usage was reset’ Between the 10th August and the 10th September I used 7.7 gigs – but again my ‘bandwidth usage was reset’
I’m sure there’s a simple answer – and someone out there will hopefully explain it all…
John
Not too sure if this is in the right place, if not pse feel free to move...
Anyone explain what ‘Bandwidth usage has been reset’ means – apart from the obvious.
I had a small issue with Plusnet where they didn’t refund postage on a test router they sent out and which I subsequently returned, (this was an oversight on their part and was quickly sorted). Checking thru’ messages under My Questions there are two of these ‘bandwidth usage has been reset’ messages.
I’m on BBYW2 so I have 15 gigs a month to play with, that’s a nominal 500 megs per day. Now I ‘have’ exceeded that on a couple of days BUT over a 30 day period I never use my 15 gigs, so what do these messages mean?
These messages were 10th of August and 10th of September. I think my billing month starts on the 10th of the month so this ‘appears’ to indicate I went over my limit on the previous month. Now if I understand the usage stats correctly I only used 4.49 gigs between the 10th July and the 10th August– less than a third of what I’m paying for…but on the 10th August my ‘bandwidth usage was reset’ Between the 10th August and the 10th September I used 7.7 gigs – but again my ‘bandwidth usage was reset’
I’m sure there’s a simple answer – and someone out there will hopefully explain it all…
John
Message 1 of 5
(3,070 Views)
4 REPLIES 4
Re: "Bandwidth usage has been reset"
05-10-2008 4:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
its just that they have reset you say 10 M to Zero at the start of the month, or would you like them to keep adding it up for a year?
Message 2 of 5
(1,327 Views)
Re: "Bandwidth usage has been reset"
05-10-2008 5:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@PNnewbie
Hiya
when the billing script goes through your account on your billing date, I suppose it is the 10th of every month, it will take the payment and reset the bandwidth meter to zero to start a new billing month.
the usage will reset on the billing date whether you've exceeded your usage or not. you don't have to worry about this at all. its just a service notice to confirm that the system has successfully started a new monthly usage counter for you
did I answer you question?
Hiya
when the billing script goes through your account on your billing date, I suppose it is the 10th of every month, it will take the payment and reset the bandwidth meter to zero to start a new billing month.
the usage will reset on the billing date whether you've exceeded your usage or not. you don't have to worry about this at all. its just a service notice to confirm that the system has successfully started a new monthly usage counter for you
did I answer you question?
Message 3 of 5
(1,327 Views)
Re: "Bandwidth usage has been reset"
05-10-2008 5:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
RamiH - thanks for your reply - makes sense.
I did wonder whether this was what was happening just after I'd posted...
> did I answer you question?
Yes - I appreciate it...
John
I did wonder whether this was what was happening just after I'd posted...
> did I answer you question?
Yes - I appreciate it...
John
Message 4 of 5
(1,327 Views)
Re: "Bandwidth usage has been reset"
05-10-2008 5:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
kewl,
its better to check the usage from time to time. a good indicator if something is going wrong on the computer
its better to check the usage from time to time. a good indicator if something is going wrong on the computer
Message 5 of 5
(1,327 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- "Bandwidth usage has been reset"