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question for plusnet member of staff

BLINDPEW
Grafter
Posts: 88
Registered: 04-08-2007

question for plusnet member of staff

At the moment I'm on ADSL2+ and getting download speeds of around 9mb. It says on the BT checker that I should be able to get upto 11.2mb with fttc. My question is that if I could only achieve approx the same speed on fttc has I'm getting now could I cancel the upgrade and stay on ADSL2+ or return to ADSL2+ After a short while. I know the BT checker is usually on the conservative side but just wanted to know before I go ahead with a upgrade.
Thanks.
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: question for plusnet member of staff

Basically fibre is an 12 month contract with BT Openreach via Plusnet (the Plusnet contract with you is 18 months) so once on it you are stuck with it with no going back
Moderator
Moderator
Posts: 18,499
Thanks: 1,797
Fixes: 221
Registered: 11-01-2008

Re: question for plusnet member of staff

I guess it depends when the install is booked for, if it's quite a few days away you may be able to cancel it.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

kdoug007
Grafter
Posts: 510
Registered: 17-05-2012

Re: question for plusnet member of staff

hi im on a  speed  of  7  , thats    really  quick  enough for  me