purleigh : exchange congestion on EAPUR ?
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- purleigh : exchange congestion on EAPUR ?
purleigh : exchange congestion on EAPUR ?
22-04-2014 11:49 AM
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I very rarely see ANY red packet loss showing.
The blue average latency is rarely above 60 to 80ms when streaming 720p, but last night it was nearer 140ms !.
Re: purleigh : exchange congestion on EAPUR ?
22-04-2014 11:11 PM
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My modem looks fine, and has recorded zero errors in more than 35 days, and is showing the same great stats as it always has.
Unfortunately I can't tell whether my exchange is congested as the Plusnet Exchange Checker hasn't been updated since 31 Jan 2014
Re: purleigh : exchange congestion on EAPUR ?
23-04-2014 2:00 PM
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because as I said, it says "Record last updated: 31 Jan 14" and that shows the last status for "03 Jan 14"
What use is out of date status information, other than looking for historical trends ?
See attached screenshot -
Re: purleigh : exchange congestion on EAPUR ?
23-04-2014 3:33 PM
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Ex-Broadband Service Manager
Re: purleigh : exchange congestion on EAPUR ?
24-04-2014 8:20 AM
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Re: purleigh : exchange congestion on EAPUR ?
24-04-2014 2:48 PM
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I just checked my SamKnows whitebox report which says latency hit 581ms average and 876ms maximum around 22:00 !
See attachment below for detailed figures.
Anyone got any ideas where to view up to date exchange congestion status ?
Re: purleigh : exchange congestion on EAPUR ?
25-04-2014 9:48 AM
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I had RouterStats running all night and my modem connection was PERFECT, with full 8128Mbps sync, flat noise margin, zero errors, nice bit/tone shape, etc, and my router was running <5% CPU usage.
However my SamKnows latency hit 1083ms and the connection became near unusable, and when attempting to max out my connection I could only pull 2.1Mbps when normally I get 6.7Mbps download doing the same thing.
Of course, running any tests during the day is giving me my full profile speed
It is only this week that peak time latency and loss of bandwidth have appeared.
Has Plusnet got enough capacity on 20CN connections ?
Re: purleigh : exchange congestion on EAPUR ?
25-04-2014 4:01 PM
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Re: purleigh : exchange congestion on EAPUR ?
25-04-2014 4:03 PM
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@Purleigh,
I'll ask Chris Pettitt to take a look shortly.
Re: purleigh : exchange congestion on EAPUR ?
25-04-2014 4:19 PM
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Re: purleigh : exchange congestion on EAPUR ?
25-04-2014 4:22 PM
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Re: purleigh : exchange congestion on EAPUR ?
25-04-2014 4:25 PM
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Your exchange does have congestions issues, our suppliers are aware of the issue and have plans for this to be resolved by 30/06/2014 - I appreciate that this isn't exactly soon, however, this is the earliest they are able to allocate the work for this.
With regards to the Exchange Checker, as Chris has mentioned, BTW have changed some of the formatting from the data we pulled, we're trying to get this reverted so we can update the checker - it's a little out of our hands at the moment 😕
Re: purleigh : exchange congestion on EAPUR ?
25-04-2014 4:34 PM
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At least I now know that I don't have some bizarre fault with my modem connection,
and won't waste any more time blindly fault finding from my end.
It is a pity that after waiting until 30/06/2014 for BTW to increase the capacity, my exchange will still be 20CN
Thanks to both Chris's and OldJim for helping me get to an answer, and I hope you all have a great weekend.
Re: purleigh : exchange congestion on EAPUR ?
25-04-2014 6:56 PM
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Re: purleigh : exchange congestion on EAPUR ?
25-04-2014 7:14 PM
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The slowest I've seen it this week (multiple downloads and reading my Linux firewall for throughput) was around 2Mbps.
I am mostly relieved that I don't have a (modem) line fault, and thankful that I use a squid caching http proxy - so general web browsing is still very responsive, it is just video streaming that is slowing down during the peak time - so I will just use lower resolution for the next six weeks.
It is just frustrating that all the exchanges around me are to be upgraded thanks to BDUK, annoying that those exchanges already get good speed are to be upgraded to fibre, yet my local up to 8Mbps 20CN exchange will not be upgraded and at the same time has run out of bandwidth.
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