protection of Force 9 Legacy Products
I'd actually like a (full) response from PN on why the decision has been made to scrap (any) Force 9 legacy products - given that it was specifically stated on 22nd August 2007, that there were "no plans" to change these.
and also some clarification on whether they're scrapping the hosting account or just the 0800 access aspect of it. The two are bundled as one (NetStart 0800) though I have a vague recollection that accounts-without-0800 were also possible at the time of signing up, the addition of the 0800 facility costing around £60 per year.
So, at say £60 per year, the monthly cost of the 0800 access is £5.
For that, there is a straight 48 hours *per week* of free (0800) access. Total on a 4-weekend month, 192 hours, significantly more on a 5-weekend-month.
I'll quote a few lines from the e-mail received:
>>We are contacting you regarding your current dial up product. The service you are currently using is a legacy product and will be discontinued as of 20/10/07.
It's not all bad news though! We now have many much more competitive products, depending on your required usage.
... If you continue to require dial up access you could take a look at our Anytime products.
Anytime Lite gives you 20 hours access per month for £4.99 or Anytime Standard gives you 160 hours per month for £14.99.
By what stretch of the imagination is that by any means a better deal ????
PN response requested, please, and also to the first paragraph of this post.
and also some clarification on whether they're scrapping the hosting account or just the 0800 access aspect of it. The two are bundled as one (NetStart 0800) though I have a vague recollection that accounts-without-0800 were also possible at the time of signing up, the addition of the 0800 facility costing around £60 per year.
So, at say £60 per year, the monthly cost of the 0800 access is £5.
For that, there is a straight 48 hours *per week* of free (0800) access. Total on a 4-weekend month, 192 hours, significantly more on a 5-weekend-month.
I'll quote a few lines from the e-mail received:
>>We are contacting you regarding your current dial up product. The service you are currently using is a legacy product and will be discontinued as of 20/10/07.
It's not all bad news though! We now have many much more competitive products, depending on your required usage.
... If you continue to require dial up access you could take a look at our Anytime products.
Anytime Lite gives you 20 hours access per month for £4.99 or Anytime Standard gives you 160 hours per month for £14.99.
By what stretch of the imagination is that by any means a better deal ????
PN response requested, please, and also to the first paragraph of this post.
Quote from: Ianwild We can no longer continue to provide the 0800 dial-up access element of that product ... the underlying fabric used to dleiver Premier 0800 is now obsolete.
Appreciate the prompt reply, but very saddened to see the fabric of everything beginning to change. As you'll have seen from the PUG post, I'm just concerned that this will be the beginning of a process where all the individuality and uniqueness of what has been, will gradually become eroded away.
Quote from: Ianwild We can speak on monday Penny and I am sure we can find a suitable solution for you (Without 0800 access though, as that is the specific issue). We have accounts that offer better value than that one, so it shouldn't be a problem.
Monday sounds good
and I'll pm you my mobile number. I do hope it will be possible to find some practical solution that keeps everything viable. For me, Force 9 was the bridge that brought a huge (but seemingly, initially, almost-impossible) project concept into being, and the huge amount of support and knowhow that was made available rendered the website creation for me - a very-much non-techie person - somehow viable, and it all happened. I guess I have come to depend - very much - on the excellence and "safe hands" that have underpinned the Force 9 hosting, and I need the security of knowing that the parameters and goalposts are likely to stay enough as they are to make it viable to finally bring all the site areas fully together and complete the remaining integration work, over the next 2-3 years, probably. Twelve years is a very long period of time for building one single website, and security/stability are of paramount importance in the overall scheme of things.Couldn't have got this far with "just another ISP"
and you may perhaps understand why I would be wary of any developments which might seem gradually to be removing Force 9 from the overall picture.Penny.
