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profile raise please
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- Re: profile raise please
profile raise please
10-07-2015 5:04 AM
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Re: profile raise please
10-07-2015 2:07 PM
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Hi there lenny
I've moved you up from 3000 to 4000
I've moved you up from 3000 to 4000
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Re: profile raise please
10-07-2015 2:36 PM
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That looks like ADSL Max/IPStream and it makes no difference until the IP Profile itself updates. Given it is only one step to the 3.5Mbps which it ought to be, that could be 4-5 days from the increased sync.
Then the limit will still be the IP profile. Though the PN Current line speed will probably fall to 3.5 also, through the auto-update.
Edit - @Lenny. The IP Profile is set by BT Wholesale and Plusnet cannot alter it. The Plusnet Current Line Speed is what I expect has now been set to 4000, but as I said, it is auto-updated when the IP Profile changes. (That update can fail). More detail.
Then the limit will still be the IP profile. Though the PN Current line speed will probably fall to 3.5 also, through the auto-update.
Edit - @Lenny. The IP Profile is set by BT Wholesale and Plusnet cannot alter it. The Plusnet Current Line Speed is what I expect has now been set to 4000, but as I said, it is auto-updated when the IP Profile changes. (That update can fail). More detail.
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Re: profile raise please
10-07-2015 3:39 PM
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Thanks
Message 4 of 4
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