cancel
Showing results for 
Search instead for 
Did you mean: 

problems tonite ??

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

problems tonite ??

was on ptw-ag01.  Sad and got this
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
18 REPLIES
Moderator
Moderator
Posts: 26,541
Thanks: 1,542
Fixes: 101
Registered: 14-04-2007

Re: problems tonite ??

Dunno but I just checked mine and my daughter's TBB graphs (same exchange) showing the same latency mountain.

I'm on ptw-ag02.

Customer and Forum Moderator.

Community Veteran
Posts: 1,841
Thanks: 103
Fixes: 6
Registered: 21-01-2013

Re: problems tonite ??

Tracerts suggest the problem starts at or before Plusnets gateway.
Quote
Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
 1    15 ms    96 ms    97 ms  192.168.1.254
 2    81 ms    83 ms    83 ms  lo0-central10.ptn-ag01.plus.net [195.166.128.190
]
 3    77 ms    74 ms    74 ms  link-a-central10.ptn-gw01.plus.net [212.159.2.12
8]
 4    81 ms    81 ms    82 ms  xe-5-2-0.ptw-cr01.plus.net [212.159.0.104]
 5    82 ms    80 ms    84 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
 6     *        *        *     Request timed out.
 7   296 ms   136 ms    82 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
 8   295 ms    77 ms   249 ms  132.185.255.165
 9    81 ms    80 ms    80 ms  fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.
Tracing route to google.co.uk [173.194.34.152]
over a maximum of 30 hops:
 1    37 ms    95 ms    97 ms  192.168.1.254
 2    79 ms    83 ms    74 ms  lo0-central10.ptn-ag01.plus.net [195.166.128.190
]
 3    74 ms    72 ms    78 ms  link-a-central10.ptn-gw01.plus.net [212.159.2.12
8]
 4    72 ms    68 ms    68 ms  xe-5-2-0.ptw-cr01.plus.net [212.159.0.104]
 5    77 ms    79 ms    80 ms  72.14.222.97
 6    74 ms    71 ms    78 ms  209.85.246.242
 7   119 ms   253 ms    74 ms  209.85.253.115
 8    74 ms    73 ms    74 ms  lhr14s21-in-f24.1e100.net [173.194.34.152]
Trace complete.

Undecided
Moved to gateway ptw-ag01 and it's ok here.  Cool
Quote
Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
  1    2 ms  312 ms    84 ms  192.168.1.254
  2    39 ms    26 ms    27 ms  lo0-central10.ptw-ag01.plus.net [195.166.128.195
]
  3    27 ms    27 ms    25 ms  link-a-central10.ptw-gw01.plus.net [212.159.2.14
4]
  4    27 ms    27 ms    26 ms  xe-4-2-0.ptw-cr01.plus.net [212.159.0.240]
  5    27 ms    26 ms    26 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  6    *        *        *    Request timed out.
  7    30 ms    27 ms    33 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
  8    28 ms    28 ms    27 ms  132.185.255.165
  9    28 ms    27 ms    27 ms  fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.
Tracing route to google.co.uk [173.194.34.152]
over a maximum of 30 hops:
  1    60 ms    95 ms    99 ms  192.168.1.254
  2    32 ms    69 ms    26 ms  lo0-central10.ptw-ag01.plus.net [195.166.128.195
]
  3    32 ms    31 ms    29 ms  link-a-central10.ptw-gw01.plus.net [212.159.2.14
4]
  4    27 ms    27 ms    26 ms  xe-4-2-0.ptw-cr01.plus.net [212.159.0.240]
  5    29 ms    27 ms    26 ms  72.14.222.97
  6    63 ms    26 ms    26 ms  209.85.246.242
  7    31 ms    26 ms    26 ms  209.85.253.115
  8    27 ms    26 ms    26 ms  lhr14s21-in-f24.1e100.net [173.194.34.152]
Trace complete.

Moderator
Moderator
Posts: 26,541
Thanks: 1,542
Fixes: 101
Registered: 14-04-2007

Re: problems tonite ??

Yep
Quote
Tracing route to ntp.plus.net [212.159.13.49]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  home.gateway.home.gateway [192.168.1.254]
  2    84 ms    84 ms    86 ms  lo0-central10.ptw-ag02.plus.net [195.166.128.196
]
  3    78 ms    75 ms    77 ms  link-a-central10.ptw-gw01.plus.net [212.159.2.14
8]
  4    79 ms  132 ms    74 ms  xe-0-2-0.ptw-cr01.plus.net [212.159.0.248]
  5    70 ms    71 ms    71 ms  te9-4.ptn-gw01.plus.net [195.166.129.33]
  6    70 ms    72 ms    71 ms  vl55.ptn-lb02.plus.net [212.159.2.125]
  7    96 ms    74 ms    73 ms  cdns01.plus.net [212.159.13.49]
Trace complete.

Customer and Forum Moderator.

deathtrap
Grafter
Posts: 1,063
Thanks: 4
Registered: 23-04-2013

Re: problems tonite ??

browsing is intermittently slow,tonight,
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: problems tonite ??

It's a shame the BTw TAP3 test is broken...this would be very useful right now to see if the problem is BT's side or PN's side.
There are more and more threads on the BT Infinity/TBB forums about evening speed problems, which suggests it's a widespread problem.
@ Strat - you're not in Sheffield by any chance? Someone called Sheffield_steel and some of the PN staff have similar looking graphs - http://community.plus.net/ping-graphs/
Moderator
Moderator
Posts: 26,541
Thanks: 1,542
Fixes: 101
Registered: 14-04-2007

Re: problems tonite ??

Me and my daughter both in Sheffield and both seeing the same graphs.
I noticed it settled back down around 10..ish.

Maybe the DC guys can shed a little light on this tomorrow.

Customer and Forum Moderator.

wo0x
Grafter
Posts: 313
Registered: 31-05-2013

Re: problems tonite ??

I had trouble loading any webpages between 8 and 10pm, I kept losing connection to PSN too. Large packet loss spike on my TBB graph just before 9pm. I didn't lose connection, but couldn't load any pages.
PTW-AG03.
HoboWithAShotgu
Dabbler
Posts: 16
Registered: 24-07-2013

Re: problems tonite ??

I'm in Sheffield and noticed big latency spikes. I usually just open a ping window to google, gets around 28ms. Was spiking up to 90ms for a few hours.
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

Re: problems tonite ??

moved to  pcl-ag07.  all ok now
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Community Gaffer
Community Gaffer
Posts: 17,650
Thanks: 642
Fixes: 162
Registered: 05-04-2007

Re: problems tonite ??

Good spot, something looks wrong from the graphs page. I'll ask Dave to have a look.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: problems tonite ??

I see from the Ping Graphs page, that several customer's connections, including mine, dropped around 20:50 last night.    Cry
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: problems tonite ??

HoboWithAShotgu
Dabbler
Posts: 16
Registered: 24-07-2013

Re: problems tonite ??

Noticing a few more spikes again.
Moderator
Moderator
Posts: 26,541
Thanks: 1,542
Fixes: 101
Registered: 14-04-2007

Re: problems tonite ??

Yes, something seems to be reappearing tonight.

Customer and Forum Moderator.