problems connecting with new draytek 2760 with fibre
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problems connecting with new draytek 2760 with fibre
07-12-2013 11:55 PM
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i recieved my draytek yesterday, all setup fine, but when i came to use the internet, it isn't finding the connection at all. i've inputted all of my info i.e username@plusdls.net and passowrd, also set it to PPPOE but am still having no success yet i can still see the speed going down my line?
cheers,
dan
Re: problems connecting with new draytek 2760 with fibre
08-12-2013 2:10 AM
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Re: problems connecting with new draytek 2760 with fibre
08-12-2013 10:56 AM
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I hope your username@plusdls.net is a typo ? It should be username@plusdsl.net
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: problems connecting with new draytek 2760 with fibre
08-12-2013 12:25 PM
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yer i had a look at that guide that you poasted yesterday to no success.
and yes, sorry it was a typo, i have being writing username@plusdsl.net but to no success
Re: problems connecting with new draytek 2760 with fibre
08-12-2013 1:11 PM
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Re: problems connecting with new draytek 2760 with fibre
08-12-2013 2:03 PM
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dan
Re: problems connecting with new draytek 2760 with fibre
08-12-2013 2:41 PM
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Re: problems connecting with new draytek 2760 with fibre
08-12-2013 2:46 PM
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Re: problems connecting with new draytek 2760 with fibre
08-12-2013 2:55 PM
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Here are the official UK versions - http://www.draytek.co.uk/support/downloads.html
but this BT thread has had success with a slightly later firmware - https://community.bt.com/t5/BT-Infinity-Speed-Connection/Replacing-openreach-modem-with-Draytek-2760...
Re: problems connecting with new draytek 2760 with fibre
08-12-2013 5:32 PM
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Re: problems connecting with new draytek 2760 with fibre
08-12-2013 5:48 PM
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Model Name
Vigor2760n
Firmware Version
1.2.0_RC4
Build Date
Tue Sep 10 15:59:55 CST 2013
Web Version
1.1.0-460-g4ef2133
Configure Version
1.2.59
DSL Info Data
Line Uptime
00:00:24:22
Firmware Version
05.04.08.00.00.06_05.04.04.04.00.01
Upstream Line Rate
20000 kbps
Downstream Line Rate
80000 kbps
Modem State
SHOWTIME
Line mode
VDSL 17A
Re: problems connecting with new draytek 2760 with fibre
08-12-2013 5:55 PM
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If it helps, this thread https://community.bt.com/t5/BT-Infinity-Speed-Connection/Replacing-openreach-modem-with-Draytek-2760... on the BT forums shows the VLAN ID setting on the network->WAN->DSL settings page
Quote i thought that to, but unfortunately not, i have to go to network >WAN but see no option what so ever for VLAN tagging there?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: problems connecting with new draytek 2760 with fibre
08-12-2013 6:01 PM
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Is your password the same as the one you used to login to the Plusnet Member Centre ?
Is your username that you are entering in the same format as shown in your Member Centre Connection Settings against "Login name" ?
Re: problems connecting with new draytek 2760 with fibre
08-12-2013 6:16 PM
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Re: problems connecting with new draytek 2760 with fibre
08-12-2013 6:18 PM
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