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problem accessing internet at 08:00 this morning (Friday 15 April)

dvvrue95
Grafter
Posts: 132
Registered: 17-08-2007

problem accessing internet at 08:00 this morning (Friday 15 April)

Hi there, anyone had problems about 08:00 this morning when trying to access internet. I was trying to access Plusnet webmail at 08:00 this morning and was unable to access anything. Modem was all lit up correctly ans I was able to access router info OK. I tried a variety of web addresses all resulting a "problem resolving host" message. 

All seems ok now

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,982
Thanks: 141
Fixes: 46
Registered: 27-04-2007

Re: problem accessing internet at 08:00 this morning (Friday 15 April)

Hi,

 

I've been running some checks and see that your connection is dropping out fairly frequently, occasionally but not always for short periods. I'm assuming what you observed this morning was that at a time when you were using the connection.

Diagnostics aren't flagging any major issues but I will still report this with us: http://faults.plus.net ^AW

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
dvvrue95
Grafter
Posts: 132
Registered: 17-08-2007

Re: problem accessing internet at 08:00 this morning (Friday 15 April)

Hi Adam,

 

thanks for yr response. I will keep an eye on things for the next few days and see what happens (if anything) at this end.

If connection issues persist I will raise a fault ticket.

 

Ian