ppp sessions dropping
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ppp sessions dropping
21-04-2011 11:46 AM
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I have replaced my modem and tried my spare modem and 2 of pn's modems. My e and d sides have also been changed.
What is the most common cause for my drop in ppp session. My line shows erors every 204 secons and staus at last check was I beleieve amber.
Pn have now requested a lift and shift. Does anyone have any other ideas? get about 6mb sync when it's working which is most of the time with drops about every day or other day for a period of hrs until i reboot.
Re: ppp sessions dropping
21-04-2011 12:18 PM
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Re: ppp sessions dropping
21-04-2011 3:28 PM
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just wanting to make sure I have done all I can. 4 routers, different filters and now a new e and d side and new box fitted in the house. Desperate to have a stable and consitient line.
The other half is fed up with me having to phone all the time to get things fixed and wants me to move bb. I just want it sorted an no more agro in my ear.
Re: ppp sessions dropping
21-04-2011 4:46 PM
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Quote from: podman I remaind sync'd to the exchange but I have no ppp session according to the most recent pn contact.
Why does everyone think it's a wiring problem if you are not dropping sync?
Re: ppp sessions dropping
26-04-2011 9:42 AM
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Re: ppp sessions dropping
26-04-2011 2:25 PM
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Alan
Re: ppp sessions dropping
27-04-2011 10:44 AM
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http://forums.thinkbroadband.com/technical/3963772-advice-reqd-loss-of-ppp-session-long-post.html
I have a fairly steady sync and SNR just drops in PPP.
What do you think?
Re: ppp sessions dropping
27-04-2011 10:55 AM
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I've received your PM. I'm going to hold fire for now as I can see that an engineer has been tasked to perform a tie pair modify tomorrow. I've a feeling this may help improve the situation. If this doesn't help I'll speak with our faults team and see if I can push things towards a lift and shift.
Re: ppp sessions dropping
27-04-2011 11:08 AM
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I thought they were botht he same thing. what's the difference?
Regards,
podman
Re: ppp sessions dropping
27-04-2011 12:17 PM
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Re: ppp sessions dropping
27-04-2011 4:48 PM
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my signs and symptoms are the same as those listed by other users in this thread, sync remains but ppp drops would tieing these issues togther help with diagnosis for us all.
http://community.plus.net/forum/index.php/topic,95413.0.html
podman
Re: ppp sessions dropping
27-04-2011 5:28 PM
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Re: ppp sessions dropping
06-05-2011 12:42 PM
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could you please have a look at my account re this ticket. I have no feedback since Tuesday when i was advised it is back with the faults team.
Has my line stayed connected without drop in ppp?
Cheers,
podman
Re: ppp sessions dropping
06-05-2011 1:41 PM
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Just to let you know that it was a pure coincidence that you had an update 9 minutes after your post.
Jojo
Re: ppp sessions dropping
06-05-2011 7:00 PM
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Are the stats below ok and the errors within parameters; for 6hrs 34 mins
Uptime: 0 days, 6:34:47
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 864 / 7,016
Bandwidth (Up/Down) [kbps/kbps]: 446 / 6,788
Data Transferred (Sent/Received) [MB/MB]: 12.73 / 28.50
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 26.5 / 41.0
SN Margin (Up/Down) [dB]: 24.5 / 5.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 131,073 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 196,609 / 0
FEC Errors (Up/Down): 12,032 / 545,611
CRC Errors (Up/Down): 1,281 / 560
HEC Errors (Up/Down): 2 / NA
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