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poor xbox live performance
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poor xbox live performance
30-10-2007 11:21 PM
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Hi guys,
I've just tried having a game of halo 3 online and the ping is horrendous, I can't seem to play anything without it either dropping connection or bombing out completely - I've checked the speed with the plusnet checker and its ironically giving me the fastest download speed its ever given me which leads me to think its a problem with xbox live and plusnet?
I know it must be plusnet's end as other friends on there are playing happily with no lag or slow-down, essentially ruling out xbox-live as the problem. Anyone else with this problem?
I've checked which gateway I'm on and its: "Telehouse North, Juniper 1"
cheers
I've just tried having a game of halo 3 online and the ping is horrendous, I can't seem to play anything without it either dropping connection or bombing out completely - I've checked the speed with the plusnet checker and its ironically giving me the fastest download speed its ever given me which leads me to think its a problem with xbox live and plusnet?
I know it must be plusnet's end as other friends on there are playing happily with no lag or slow-down, essentially ruling out xbox-live as the problem. Anyone else with this problem?
I've checked which gateway I'm on and its: "Telehouse North, Juniper 1"
cheers
Message 1 of 9
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Re: poor xbox live performance
31-10-2007 4:46 AM
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You do know all Xbox's are faulty right ?
Message 2 of 9
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Re: poor xbox live performance
31-10-2007 7:00 AM
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yes, thankyou - I know that all xboxes manufactured before July 2007 have an inherrent fault with them, I've sent mine back to be repaired once then traded it for the Elite model which should be more relible - Its not the xbox hardware in this instance.
Just wondering if anyone else suffered similar problems last night?
Just wondering if anyone else suffered similar problems last night?
Message 3 of 9
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Re: poor xbox live performance
31-10-2007 7:12 AM
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Sorry didn't mean it to sound like that.
Was just wondering if its over heating that might be the cause of your problem.
Was just wondering if its over heating that might be the cause of your problem.
Message 4 of 9
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Re: poor xbox live performance
31-10-2007 8:59 AM
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Hi there,
If you have a look at our Network Performance Graphs PTN-AG1 seemed to have been okay last night. THN-AG1 is definitely the best Gateway to get on to currently though.
Following maintenance and a coupler of hefty BT outages our platform is somewhat out of balance which we will be correctly shortly, which we'll be announcing once we've determined the date (and time).
Having said that, it may not be the cause, because Halo3 traffic should be getting puicked up as Titanium. Having you tried pinging the relevant servers from your PC to see if you're getting poor ping times on that aswell?
If you have a look at our Network Performance Graphs PTN-AG1 seemed to have been okay last night. THN-AG1 is definitely the best Gateway to get on to currently though.
Following maintenance and a coupler of hefty BT outages our platform is somewhat out of balance which we will be correctly shortly, which we'll be announcing once we've determined the date (and time).
Having said that, it may not be the cause, because Halo3 traffic should be getting puicked up as Titanium. Having you tried pinging the relevant servers from your PC to see if you're getting poor ping times on that aswell?
Message 5 of 9
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Re: poor xbox live performance
31-10-2007 9:30 AM
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Hi James,
Yes the connection seems fine, pings are all as they should be - I am wondering if its because there are now 18 (!) wireless connections in my street, most on the default channel of 11. I've set mine now to 8 and am downloading something off live market place to see if it drops out like it did last night - I'll keep you posted!
Yes the connection seems fine, pings are all as they should be - I am wondering if its because there are now 18 (!) wireless connections in my street, most on the default channel of 11. I've set mine now to 8 and am downloading something off live market place to see if it drops out like it did last night - I'll keep you posted!
Message 6 of 9
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Re: poor xbox live performance
31-10-2007 10:05 AM
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Hi again,
Can you try running via a wired connection if you experience the same problems? as you say, it may well be related to wireless interference?
Can you try running via a wired connection if you experience the same problems? as you say, it may well be related to wireless interference?
Message 7 of 9
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Re: poor xbox live performance
31-10-2007 9:30 PM
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yep switching channel seemed to fix the problem - doh! everyone using one channel was bound to fail I guess...
Message 8 of 9
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Re: poor xbox live performance
31-10-2007 9:36 PM
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Nice one. Glad to see you got a result.
Thanks for updating us.
Thanks for updating us.
Message 9 of 9
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