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.poor service

Posts: 2
Registered: ‎24-05-2018

.poor service

I've moved home over 3 weeks ago .order went in 1st may
Told activation 23/5
Now 24th/5 and still no phone _ internet ...absolutely shocking this day and age
Plusnet you need to sort yourselves out
Plusnet Help Team
Plusnet Help Team
Posts: 16,898
Thanks: 886
Fixes: 221
Registered: ‎27-04-2007

Re: .poor service

Hi there, 


I'm disappointed and sorry to see there's been a delay. 


I'm picking this up now for you and getting in touch with our suppliers, I'll update you again soon.


UPDATE: I've just added an update to the open ticket on your account and will continue to keep you updated as I work to get this resolved for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team