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plusnet speed test looses my history

madjbright
Grafter
Posts: 184
Registered: ‎09-06-2007

plusnet speed test looses my history

Why does the plusnet speed test not remember my history? I tend to run a speed test every 2 or 3 weeks on both thinkbroadband and plusnet. The history on tb remembers every speed test that I have done (well, I think that it has) but when I go to the My Broadband Speed test from the plusnet site it has generally lost the history of all of the previous tests completed. Having run a test this morning details of that test are there but no others. I am on a fixed IP address so no reason there for not identifying previous tests as mine.
2 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: plusnet speed test looses my history

the results I think are stored via a cookie, if you delete these you loose your history.  Q.E.D.
Community Veteran
Posts: 1,264
Registered: ‎04-04-2007

Re: plusnet speed test looses my history

If you do delete the cookie, it will pick up your previous results if it's within 36hrs since the previous speedtest and reassign you that ID. If it's over the 36hrs mark, it will give you a new ID which is why you won't see the history.