plusnet pro + value pro
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- Re: plusnet pro + value pro
plusnet pro + value pro
10-11-2010 5:43 PM
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just a question, is the value pro package the same as my current package plusnet pro where everything is line speed
i did state i wanted to stay on my current package pro package
am just curious as to why they said value pro and not plusent pro, its prob just me and its the same package, just wanted to make sure i suppose
anyone have any ideas
Re: plusnet pro + value pro
10-11-2010 7:43 PM
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That pricing seems like a £1 discount on the current Plusnet Value package (see website home page) which is traffic shaped (Comparison Tool). Are you on a Market 3 exchange so that price is not just for 3 months (£11.49 subsequently)? If you are on Market 3 Plusnet Pro is available for £16.49.
Re: plusnet pro + value pro
10-11-2010 8:02 PM
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this is what i got from them first
"Dear .......,
Thankyou for your query, I apologise about the delay in the reply. After looking into your account, we would unfortunatly be unable to go as low as £12.50pcm. What we can do though is reduce the cost of your current package to £14.50pcm for your current package, on a month to month contract. If you would like to take this offer, please contact us on 08451406002, or reply to this ticket, we would be happy to apply it to your service.
Kind regards,
[mremoved]
i then sent them confirmation i would like to take this offer, and below is what i got back, notice it says value pro and not plusnet pro, thats the bit i,m querying is there such a package called value pro? or is that just the same as plusnet pro, if it isnt what package have they put me on if it isnt plusnet pro with no line restrictions
"Your offer details are below:
Value Pro - Market 1 & 2 (Subscription) discount (11 months) - £5.50"
jim:csa
Re: plusnet pro + value pro
10-11-2010 8:18 PM
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Quote from: nittygritty hi all i,ve just been offered a retention deal, i,m currently on the plusnet pro package at £19.99 but i,ve just been offered a value pro package for a discount of £14.50
That makes far more sense, and I assume the profile will be the 'pro' one you currently have, the change of product name being for internal Plusnet housekeeping. However there is no publicly available product with that name so you will have to confirm details with Plusnet staff.
Seems like a good deal to me.
Re: plusnet pro + value pro
10-11-2010 8:20 PM
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Re: plusnet pro + value pro
10-11-2010 11:25 PM
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i thought id stay with plusnet if they offered me somewhere close to 12.50, so 14.50 is a nice half way point i guess:), true it only has 20gb but i mainly use it for gaming anyway, i could switch to sky, as they dont have fup on unlimited, if i downloaded alot i prob would have switched, and have the best of both worlds, gaming/downloads,. anyway will see what customer services say on ticket when they get back to me
p.s .... sorry oldjim forgot to remove the names, my bad
Re: plusnet pro + value pro
11-11-2010 11:21 AM
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This is better than 'beaten on price' in my opinion but kept a little too quiet methinks
Re: plusnet pro + value pro
11-11-2010 11:33 AM
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Quote from: The How did you contact them by the way?
This is better than 'beaten on price' in my opinion but kept a little too quiet methinks
your best searching the net for deals, when you find one you like look of, raise a ticket with plusnet saying you found such n such a deal for lets say in my case for £12.50 with sky, i just raised a ticket on my account and asked if they could match or better the deal i found with sky, end of the day its in their best intrests to do all they can to keep you so theres no harm in asking, if they dont offer you a deal then you can always move if you find something better or cheaper.
Re: plusnet pro + value pro
11-11-2010 11:38 AM
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Re: plusnet pro + value pro
11-11-2010 1:36 PM
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Re: plusnet pro + value pro
11-11-2010 1:52 PM
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