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plusnet is worst internet provider in town

frommanchester
Newbie
Posts: 1
Registered: 21-04-2013

plusnet is worst internet provider in town

Hi all,
It seems plus net is worst internet provider I have used so far. Its been 3rd week and im without internet. The worst part is guys in call centre either not understand problem or dont want to fix it.
After 3 weeks of outage today i finally able to use a bit and then disconect again. Getting error In router page "could not bring up link" Sad
Any help? ?Huh
3 REPLIES
Community Veteran
Posts: 1,894
Thanks: 3
Registered: 20-10-2012

Re: plusnet is worst internet provider in town

Digital Care team will be back Monday.
They'll pick this up and deal with it!
Geoff,
York.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: plusnet is worst internet provider in town

Hi there,
Sorry to hear that you've had a fault, I've had a look over your connection and it's showing that you're currently connected, is that the case for you?
Chris
Community Veteran
Posts: 19,099
Thanks: 434
Fixes: 21
Registered: 31-08-2007

Re: plusnet is worst internet provider in town

Can you hear/have you heard any crackling or other noises on the line when using the phone? Have you had any problems with incoming or outgoing calls? These things indicate line faults that will affect your broadband.